Gianna Neubacher

Deliver personalized guest experiences by educating customers on product features, fit, and performance while supporting a high-energy, community-driven retail environment. Maintain strong product knowledge, optimize floor productivity, process transactions accurately, and contribute to a welcoming, inclusive store culture. Support store operations through restocking, inventory management, and upholding visual standards.

• Provided exceptional customer service, enhancing guest experiences through attentive communication.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

• Managed front desk operations, ensuring efficient appointment scheduling and client interactions.
• Coordinated communication between staff and clients, enhancing service delivery.
• Maintained accurate records of client information and appointments using practice management software.
• Streamlined check-in process, improving client flow and satisfaction rates.