Gianna Petrangelo
West Warwick,Rhode Island
Summary
Proven leader and efficient multitasker, adept at prioritizing tasks and making critical decisions. At The Seasons East Greenwich, I enhanced customer satisfaction through personalized service and strong attention to detail. Skilled in CPR/AED and known for a positive attitude, I excel in fast-paced environments, significantly improving service quality and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server
The Seasons East Greenwich
East Greenwich, RI
03.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
Shift Supervisor
Pinkberry
Cranston, RI
08.2020 - 03.2024
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Education
Bachelor of Science - Nursing
University of Rhode Island
Kingston, RI05.2026
High School Diploma -
West Warwick High School
West Warwick, RI06.2022
Skills
- Strong Work Ethic
- Task Prioritization
- Critical Thinking
- Certified in CPR/AED
- Decision-Making
- Positive Attitude
Certification
Mental Health Certification
Timeline
Server
The Seasons East Greenwich
03.2024 - Current
Shift Supervisor
Pinkberry
08.2020 - 03.2024
Bachelor of Science - Nursing
University of Rhode Island
High School Diploma -
West Warwick High School