Summary
Overview
Work History
Education
Skills
Certification
Leadership And Global Experience
Timeline
Generic

Gianna Reider

Columbus,OH

Summary

Sales and relationship-focused professional with expertise in consultative sales and healthcare operations. Seven years of international experience in Shanghai, complemented by expatriate education and study abroad in London and Paris. Proficient in building trust, identifying client needs, and delivering personalized solutions through strategic communication and emotional intelligence.

Overview

1
1
Certification
11
11
years of professional experience

Work History

Sales Agent

Preferred Living
Columbus, OH
09.2025 - Current
  • Drive leasing sales through consultative selling, relationship-building, and exceptional customer experiences.
  • Utilize social media, marketing initiatives, resident outreach, and community events to generate qualified leads and increase occupancy.
  • Create marketing materials and digital content using Canva to support branding, leasing efforts, and resident engagement.
  • Conduct prospect tours, identify customer needs, and guide prospects through the sales and leasing process.
  • Build long-term resident relationships through proactive communication and personalized service.
  • Ranked among the property's top-performing sales agents based on leasing performance.

Insurance Specialist Manager

Kids Choice Pediatric Rehabilitation Center
Boardman, OH
01.2022 - 01.2025
  • Led a team of Insurance Specialists and office support staff.
  • Managed insurance authorizations and interdisciplinary communication for approximately 2,000 patient cases within a six-month period.
  • Increased available patient insurance coverage from 26 to 30 visits annually, generating approximately $30,000 in additional annual revenue.
  • Led preparation for a successful external audit of more than 200 patient records.
  • Trained and onboarded new staff members.

Insurance & Medical Records Specialist

Kids Choice Pediatric Rehabilitation Center
Boardman, OH
01.2020 - 01.2021
  • Supported the Director of Rehabilitation with insurance authorizations, billing coordination, and physician communication.
  • Managed medical documentation and insurance approvals for therapy services.

Bartender

CJ's Bar & Grill
Oxford, OH
01.2016 - 01.2020
  • Developed strong sales, customer service, and relationship building skills while providing exceptional guest experiences in a fast paced environment

Education

Bachelor of Science - Kinesiology and Health

Miami University
Oxford, OH
05-2020

Business Ethics and Comparative Healthcare Systems Across the Globe

CIEE Global Institute
Paris, France
12-2019

Community and Public Health

CIEE Global Institute
London, United Kingdom
10-2019

Skills

  • Consultative Sales
  • Lead Generation
  • Customer Experience
  • Customer Retention
  • Relationship Building
  • Social Media Marketing
  • CRM & Property Management Software
  • Microsoft Office Suite
  • Canva
  • Event Planning
  • Strategic Communication
  • DISC Assessment
  • Emotional Intelligence

Certification

  • 200-Hour Yoga Teacher Training, Kootenay Yoga School, Yucca Valley & Joshua Tree, California, June 2025
    Completed immersive training in yoga instruction, anatomy, breathwork, meditation, mindfulness, and somatic awareness. Developed skills in emotional intelligence, nervous system regulation, leadership, and group facilitation, Led guided classes focused on grounding, stress management, and mind-body connection. Strengthened public speaking, coaching, and client engagement skills.

Leadership And Global Experience

  • International Experience, Shanghai, China, Lived in Shanghai for approximately seven years as part of expatriate assignments. Attended both international British and American schools. Developed cultural adaptability, global awareness, and cross-cultural communication skills. Studied Mandarin and gained firsthand experience navigating diverse international environments.
  • Alpha Phi International Fraternity, Miami University, Assistant to Vice President of Recruitment, 01/01/15, 12/31/19, Assisted in planning and executing recruitment events and member engagement initiatives., Collaborated with social media and marketing teams to promote recruitment efforts and chapter programming., Supported fundraising initiatives, including the Red Dress Gala benefiting women's cardiac care., Developed leadership, event planning, public speaking, and relationship-building skills.

Timeline

Sales Agent

Preferred Living
09.2025 - Current

Insurance Specialist Manager

Kids Choice Pediatric Rehabilitation Center
01.2022 - 01.2025

Insurance & Medical Records Specialist

Kids Choice Pediatric Rehabilitation Center
01.2020 - 01.2021

Bartender

CJ's Bar & Grill
01.2016 - 01.2020

Bachelor of Science - Kinesiology and Health

Miami University

Business Ethics and Comparative Healthcare Systems Across the Globe

CIEE Global Institute

Community and Public Health

CIEE Global Institute
Gianna Reider