Gianna Ricciardi
Fort Wayne,IN
Summary
Experienced in the retail industry, proven track record in boosting sales and improving product presentation. Effective collaboration with team members consistently leads to achievement of common goals. Adaptability to meet ever-changing needs of dynamic retail environment. Expertise in inventory management and visual merchandising brings reliability and flexibility to every project undertaken.
Overview
6
6
years of professional experience
Work History
Educator
Lululemon
11.2024 - Current
- Facilitated immersive guest experiences by providing personalized product education, fostering connections, and promoting brand values
- Trained and mentored team members to enhance product knowledge and deliver consistent, high-quality guest engagement
- Managed omni-channel retail operations, ensuring seamless integration of online and in-store orders to improve customer experience and sales efficiency.
- Conducted regular audits of inventory and order fulfillment processes.
- Analyzed sales data and inventory trends to forecast demand and adjust stock levels, leading to a reduction in overstock and understock situations.
Fashion Marketing Intern
Essere Atelier
05.2024 - 07.2024
- Collaborated on social media campaigns, curating on-brand content to increase online engagement and boutique sales
- Conducted market research to identify key fashion trends, helping to tailor marketing strategies and product selections to attract target demographics
- Helped create an ecommerce shopping platform via Shopify
- Assisted in organizing successful fashion events, contributing to increased product visibility and sales.
- Enhanced brand awareness by implementing creative marketing strategies and campaigns.
Keyholder Manager
Abercrombie & Fitch
05.2021 - 12.2023
- Completed floorsets by creating new layouts for merchandise and building new closets within the store
- Worked closely with shift managers to solve problems and handle customer concerns
- Trained new associates on cash register operations, conducting customer transactions and balancing drawers
- Comfortable completing all opening/closing tasks, inventory, profit and loss prevention
- Managed daily operations efficiently, including opening and closing procedures, cash handling, and scheduling employees'' shifts.
- Maintained a visually appealing store environment, guaranteeing a positive shopping experience for customers.
Brand Representative Lead Associate
Abercrombie & Fitch
05.2019 - 05.2021
- Aided customers and promoted sales purchases by searching inventory for items at other locations and making arrangements for shipping and delivery
- Organized store merchandise displays to promote and maintain visually appealing environments
- Engaged, educated and befriended customers to deliver amazing shopping experiences
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion
Education
Master of Science - Business Administration And Management
Purdue Fort Wayne University
Fort Wayne, Indiana05-2025
Bachelor of Science - Business Administration
Purdue University
Fort Wayne, IN05-2024
Skills
- Retail Sales Operations
- Microsoft Office Suite: Word
- Microsoft Office Suite: Excel
- Microsoft Office Suite: PowerPoint
- Exceptional Organizational Skills
- Efficient Problem Solving
Leadership Experience
- Vice President and Representative, SALT (Student Athletic Leadership Team)
- Purdue Fort Wayne Women's Soccer team.
- Representative, Purdue Fort Wayne, Horizon League DEI committee.
Timeline
Educator
Lululemon
11.2024 - Current
Fashion Marketing Intern
Essere Atelier
05.2024 - 07.2024
Keyholder Manager
Abercrombie & Fitch
05.2021 - 12.2023
Brand Representative Lead Associate
Abercrombie & Fitch
05.2019 - 05.2021
Master of Science - Business Administration And Management
Purdue Fort Wayne University
Bachelor of Science - Business Administration
Purdue University
Similar Profiles
Emily ArmstrongEmily Armstrong
Events Coordinator AUNZ at lululemonEvents Coordinator AUNZ at lululemon
DEPINDER SINGHDEPINDER SINGH
Warehouse Associate ( Part Time Agency Contractor) at LululemonWarehouse Associate ( Part Time Agency Contractor) at Lululemon
Hunter MartinHunter Martin
Educator at LululemonEducator at Lululemon