Gianna Ring
Freeland,WA
Summary
Cultivated exceptional dining experiences for customers over four years of service in a fast-paced environment.
Overview
2027
2027
years of professional experience
Work History
Checker
Payless Foods
Freeland, WA
2024 - Current
- Inspected incoming products for quality and accuracy.
- Verified pricing and labeling on merchandise to ensure compliance.
- Assisted in maintaining inventory levels through diligent checking processes.
- Collaborated with team members to resolve discrepancies in product counts.
Assistant Manager
Michael's Apartments
12.2023 - Current
- Assists in managing all aspects of a building’s occupancy and maintenance.
- Communicates with tenants regarding property-related issues.
- Coordinates with tenants and third parties to address maintenance and facility needs.
- Collaborates with property management team to produce advertising materials.
- Meets with prospective tenants to show properties, conduct interviews, receive rental applications and explain terms of occupancy.
- Processes applications and conducts credit checks.
- Collects monthly fees and maintains records of payments and rental activity.
- Prepares budgets and financial reports.
- Coordinates with outside vendors to arrange for trash removal, maintenance, landscaping, security and other services.
- Investigates and helps to resolve complaints, disturbances and violations.
- Complies with anti-discrimination laws with regard to housing, renting and advertising.
- Contributes to team efforts by accomplishing related tasks as needed.
Night manager/waitress
Cozy's Roadhouse
10.2021 - 02.2024
Waitress
Patron Mexican Restaurant
01.2020 - 09.2021
- Wrote patrons food orders on slips, and entered orders for transmittal to kitchen staff in an 80+ seat restaurant.
- Cleaned all work areas, equipment, utensils, dishes, and silverware, and ensured they are stored appropriately.
- Performed food preparation duties, such as filling to go salsa, and other sauces, making rice, and brewing coffee, in a fast-paced line kitchen.
- Presented menus to patrons and answered questions about menu items, making recommendations upon request.
- Assisted host by answering phones to take reservations or to-go orders, and by greeting seating, and thanking guests.
- Served food and beverages to patrons, and cleaned dishes and tables after patrons’ finish eating.
- Frequently assisted colleagues during rush periods to foster/promote teamwork while providing exceptional service and guest dining experience.
Massage Therapist
OHI
12.2008 - 04.2016
- Over eight years of experience at OHI. High energy massage therapist with wide range of massage techniques. Able to relate to staff and clients alike while keeping a professional and positive atmosphere.
- Interacted with clients in a friendly and professional manner.
- Skillfully completed all treatments, including scrubs, wraps, and massages.
- Consulted with clients to assess needs and problem areas and determine appropriate techniques.
- Ensure massage area was clean, sanitized, and well stocked.
- Utilized wide range of massage and therapy techniques and attended workshops, conferences, and employee training to continuously update knowledge.
- Maintained equipment and notified management of needed repairs.
- Managed collection, cleaning, and restocking of linens.
Accounts receivable
Alliance One
02.2006 - 11.2008
- Advising debtors of the possible consequences of non-payment.
- Communicating with clients via post, telephone, and fax.
- Reporting any suspected fraudulent activity to the manager.
- Securing payment from debtors.
- Investigating claims of financial difficulties.
- Making enquiries to trace the whereabouts of defaulters.
- Keeping administrative records up to date.
- Ensuring all contact is in line with the regulatory requirements.
- Making hundreds of calls every day to try and contact debtors.
- Handling a variety of customer service calls from people of all backgrounds.
- Knowledge of compliance procedures within all relevant Financial Services Laws.
- Initiating and negotiating final settlements and payment plans, within agreed guidelines.
Cashier
7-11
07.2004 - 02.2006
- Keeping a clean, safe environment for patrons.
- Ringing customers purchases using electronic cash registers, and giving correct change.
- Refreshing coffee and food items in a timely fashion ensuring freshness.
- Sweeping, moping and vacuuming floors, cleaning spills and trash from entire store.
- Stocking cups, lids, straws and anything that is running low.
- Using a California lottery machine.
- Offering the best customer service possible.
Education
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International Professional School of Bodywork
CBCS Medical Billing And Coding - Medical Billing And Coding
San Diego State University
Global Campus04.2021
GED - undefined
Foot Hills
01.2007
Skills
Assisted customers with inquiries and needs in a service-oriented manner
Engaged with clients in a friendly and approachable way
Applied stress management techniques to maintain a calm work environment
Demonstrated empathy and patience while addressing customer concerns
Arrived punctually and prepared for all shifts
Maintained an organized workspace to enhance efficiency
Utilized resourcefulness and proactivity to solve problems effectively
Handled cash transactions accurately and responsibly
Timeline
Assistant Manager
Michael's Apartments
12.2023 - Current
Night manager/waitress
Cozy's Roadhouse
10.2021 - 02.2024
Waitress
Patron Mexican Restaurant
01.2020 - 09.2021
Massage Therapist
OHI
12.2008 - 04.2016
Accounts receivable
Alliance One
02.2006 - 11.2008
Cashier
7-11
07.2004 - 02.2006
GED - undefined
Foot Hills
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International Professional School of Bodywork
Checker
Payless Foods
2024 - Current
CBCS Medical Billing And Coding - Medical Billing And Coding
San Diego State University