Gianna Rosene
Cary,IL
Summary
Reliable team member with experience in retail and fast-paced to-go service. Strong at customer service, staying organized, and keeping things running smoothly during busy shifts. Known for being dependable, detail-oriented, and stepping up to support the team, with a strong interest in growing into a leadership role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
To-Go Specialist
Texas Roadhouse Restaurant
Crystal Lake, Illinois
11.2024 - Current
- Resolved customer concerns professionally, creating positive experiences and repeat business
- Demonstrated leadership by staying organized during peak hours and supporting team members as needed
- Took ownership of order accuracy and presentation, minimizing errors and improving customer satisfaction
- Contributed to a team-focused environment by communicating clearly and working collaboratively
- Handled transactions and balanced multiple responsibilities with strong attention to detail
Beach Attendant
The Village of Oakwood Hills
Cary, Illinois
05.2023 - 09.2025
- Monitored beach areas for cleanliness and safety for all visitors.
- Responded calmly and efficiently to guest inquiries, complaints, or incidents.
- Conducted regular inspections of beach facilities, ensuring proper maintenance.
- Verified beach passes and collected cash payments to ensure proper admission.
Retail Sales Associate
Coco’s Boutique
Crystal Lake, IL
09.2025 - Current
- Assisted customers with styling, product selection, and personalized recommendations
- Managed incoming inventory by tagging, organizing, and preparing merchandise for the sales floor
- Supported boutique events (including fashion shows) by helping with setup, coordination, and execution
- Maintained store presentation by organizing displays and keeping the sales floor visually appealing
- Processed and fulfilled online orders, ensuring accuracy and timely shipping
- Collaborated with team members to meet daily sales goals and maintain store standards
Education
High School - undefined
Prairie Ridge High School
Crystal Lake, IL05.2025
Skills
Sales & Upselling Techniques
Leadership & Team Support
Inventory Management & Merchandising
Cash Handling & POS Systems
Adaptability in Fast-Paced Environments
Certification
Microsoft Office Specialist (MOS) – Certified in Microsoft Word
Timeline
Retail Sales Associate
Coco’s Boutique
09.2025 - Current
To-Go Specialist
Texas Roadhouse Restaurant
11.2024 - Current
Beach Attendant
The Village of Oakwood Hills
05.2023 - 09.2025
High School - undefined
Prairie Ridge High School