Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Gianna Scarfone

Las Vegas

Summary

Adept at enhancing customer experiences and fostering a positive work environment, I leveraged my organization and culinary creativity skills at Marcos Pizza to consistently deliver high-quality food. My background with M Casino as a Life Guard and Pool Attendant highlights my commitment to safety and ability to handle high-pressure situations, ensuring guest satisfaction and well-being. I have also have been working 2 jobs since March of this year and maintained a high grade average while also being able to graduate early. Being a receptionist has also helped me with interacting with clients and people and making them happy as well as selling memberships with the store.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Receptionist

Sassy Blowtique
10.2024 - Current


  • Maintained a clean and welcoming atmosphere.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Resolved customer problems and complaints.
  • Answered phone promptly and directed incoming calls to correct offices.

Host

Outback Steak House
08.2023 - Current
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.

Pool Attendant

M Casino
09.2024 - 10.2024
  • Observed recreational users to detect safety concerns and prevent ongoing violations.
  • Monitored weather conditions closely to ensure the safety of swimmers during adverse circumstances.
  • Conducted regular water quality checks to maintain optimal conditions for swimmers.
  • Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.

Life Guard

M Casino
03.2024 - 10.2024
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Prevented falls near and into pool by calmly reminding patrons to exercise caution around edges.
  • Attentively monitored swimmers to identify distress.
  • Observed weather and water conditions and alerted visitors to potential dangers, storms, and rip currents.

Pizza Maker

Marcos Pizza
01.2023 - 08.2023
  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Enhanced customer satisfaction by consistently preparing high-quality pizzas according to company standards and customer preferences.
  • Established a positive work environment by fostering effective communication and teamwork among colleagues, contributing to overall job satisfaction and productivity.

Education

Liberty High School
Nevada

Skills

  • Organization skills
  • Time management
  • Scheduling
  • Food presentation
  • Allergen awareness
  • Culinary creativity
  • Hardworking and reliable
  • Responsible

Accomplishments

I’ve gotten excepted in to college of southern nevada while making my best efforts to work both of my current jobs and continue to do well in school.

Certification

Life guard certification

Timeline

Receptionist

Sassy Blowtique
10.2024 - Current

Pool Attendant

M Casino
09.2024 - 10.2024

Life Guard

M Casino
03.2024 - 10.2024

Host

Outback Steak House
08.2023 - Current

Pizza Maker

Marcos Pizza
01.2023 - 08.2023

Liberty High School

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Gianna Scarfone