Overview
Work History
Education
Skills
Certification
Languages
Volunteer
Timeline
Generic

Gianna Sierra

Plantation,Florida

Overview

2
2
years of professional experience
1
1
Certification

Work History

Cashier Team Lead

Bath & Body Works
Plantation, Florida
12.2021 - Current
  • Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
  • Streamlined cashier operations for improved productivity and reduced wait times.
  • Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
  • Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
  • Resolved customer complaints professionally, maintaining a positive brande image and fostering customer retention.
  • Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
  • Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
  • Scheduled breaks for team members, providing a fair work environment while maximizing coverage during peak hours.
  • Provided backup support during high traffic periods by stepping into cashier roles when necessary.

Education

Bachelor of Arts - Linguistics

Florida Atlantic University
Boca Raton, FL
12-2025

Associate of Arts - Speech-Language Pathology And Audiology

Broward College
Fort Lauderdale, FL
12-2023

Skills

  • Adaptability and dependability
  • Team leadership
  • Cashier training
  • Customer service
  • Store opening and closing
  • Policy enforcement
  • Positive attitude
  • Coaching and mentoring

Certification

  • Attained my CDA (Child Development Associate) credential in which I received a graduation cord.

Languages

Spanish
Professional

Volunteer

Christ the Rock Community Church 

2021-current 

Volunteer/Congregant

  • Facilitated open discussions to encourage students understanding and interpretation of faith-related topics.
  • Prepared engaging lesson plans for Sunday school sessions.
  • Demonstrated patience and empathy to build positive relationships with students and their families.
  • Emoathized the importance of values such as respect and teamwork during lessons.

Timeline

Cashier Team Lead

Bath & Body Works
12.2021 - Current

Bachelor of Arts - Linguistics

Florida Atlantic University

Associate of Arts - Speech-Language Pathology And Audiology

Broward College

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Gianna Sierra