Gianna Sierra
Plantation,Florida
Overview
2
2
years of professional experience
1
1
Certification
Work History
Cashier Team Lead
Bath & Body Works
Plantation, Florida
12.2021 - Current
- Enhanced customer satisfaction by efficiently processing transactions and addressing inquiries.
- Streamlined cashier operations for improved productivity and reduced wait times.
- Mentored junior cashiers with comprehensive training and ongoing guidance, boosting team performance.
- Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
- Resolved customer complaints professionally, maintaining a positive brande image and fostering customer retention.
- Maintained a clean and inviting checkout area, contributing to an enjoyable shopping experience for customers.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Scheduled breaks for team members, providing a fair work environment while maximizing coverage during peak hours.
- Provided backup support during high traffic periods by stepping into cashier roles when necessary.
Education
Bachelor of Arts - Linguistics
Florida Atlantic University
Boca Raton, FL12-2025
Associate of Arts - Speech-Language Pathology And Audiology
Broward College
Fort Lauderdale, FL12-2023
Skills
- Adaptability and dependability
- Team leadership
- Cashier training
- Customer service
- Store opening and closing
- Policy enforcement
- Positive attitude
- Coaching and mentoring
Certification
- Attained my CDA (Child Development Associate) credential in which I received a graduation cord.
Languages
Spanish
Professional
Volunteer
Christ the Rock Community Church
2021-current
Volunteer/Congregant
- Facilitated open discussions to encourage students understanding and interpretation of faith-related topics.
- Prepared engaging lesson plans for Sunday school sessions.
- Demonstrated patience and empathy to build positive relationships with students and their families.
- Emoathized the importance of values such as respect and teamwork during lessons.
Timeline
Cashier Team Lead
Bath & Body Works
12.2021 - Current
Bachelor of Arts - Linguistics
Florida Atlantic University
Associate of Arts - Speech-Language Pathology And Audiology
Broward College