Gianna Smith
Student
Austin
Summary
. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
4
4
years of professional experience
Work History
Office Manager
Thompson Land Engineering
08.2023 - Current
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Managed office operations while scheduling appointments for department managers.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Coordinated special projects and managed schedules.
Office Services Intern
Baker Botts
06.2023 - 08.2023
- Interacted with employees by phone, email, or in-person to provide information.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Participated in workshops and presentations related to projects to gain knowledge.
- Collected, arranged, and input information into database system.
- Worked with programs such as RightFax, Teams, and Outlook to maintain office employees receive their mail.
- Distributed mail, delivered materials, and completed office runs for attorneys, legal secretaries and paralegals.
Oasthouse Kitchen and Bar
Sever
08.2021 - 06.2023
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Restocked ice, condiments, and snacks.
- Checked ID cards and verified bar guests were of legal age.
- Greeted customers and provided friendly, knowledgeable service.
- Provided attentive service and proactively assessed guest needs.
Server
Cheesecake Factory Inc
08.2020 - 05.2021
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server
Gianna Italian Kitchen
08.2019 - 08.2020
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Bussed and reset tables to keep dining room and work areas clean.
Education
Bachelor of Science - Political Communication
University of Texas At Austin
Austin, TX05-2023
Skills
- Sorting and Labeling
- Written Communication
- Database Administration
- Project Management
- Information Protection
- Mail Handling
- Customer Relations
Affiliations
Member of Absolute Texxas at The University of Texas at Austin
Member of Tau Sigma National Honor Society at The University of Texas at Austin.
Member of Teaching Refugees to Understand English (TRUE)
Timeline
Office Manager
Thompson Land Engineering
08.2023 - Current
Office Services Intern
Baker Botts
06.2023 - 08.2023
Oasthouse Kitchen and Bar
Sever
08.2021 - 06.2023
Server
Cheesecake Factory Inc
08.2020 - 05.2021
Server
Gianna Italian Kitchen
08.2019 - 08.2020
Bachelor of Science - Political Communication
University of Texas At Austin
Similar Profiles
Christina M. RebersChristina M. Rebers
Care Giver at Pierre Desrosiers/Ethel Land/Nelson ThompsonCare Giver at Pierre Desrosiers/Ethel Land/Nelson Thompson
James ThompsonJames Thompson
Civil Engineering Intern at Thompson & Associates Civil Engineering FirmCivil Engineering Intern at Thompson & Associates Civil Engineering Firm
MANOJ MILANTHAMANOJ MILANTHA
PRECAST MANUFACTURER at Thompson Construction-Engineering-PrecastPRECAST MANUFACTURER at Thompson Construction-Engineering-Precast