Gianna Waterman
Virginia Beach,United States
Summary
I am an ambitious young woman looking for a fast-paced and open atmosphere. Not only do I have the ability to work and collaborate with my peers, but I have proven to remain calm and collected in pressing situations. Along with my sunny personality and attention to detail I demonstrate Independence, perseverance, and the ability to think on my feet and multi-task. I believe that with my ambitions and strong head on my shoulders I can be the "cherry on top" for your establishment. Thank you for your time and consideration, I look forward to hearing from you!
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server Assistant
Orions Roof. Marriott Hotels
05.2024 - 02.2025
- Helped keep dining area customer-ready with expert table bussing and resetting
- Performed side duties such as folding napkins or polishing silverware during downtime
- Received training on proper wine presentation techniques for upscale fine dining establishments
- Cleared plates, silverware, and glassware from tables following meal completion
- Supported kitchen staff by running food to tables and assisting with plating dishes
- Assisted with bussing tables during busy shifts or high-volume periods
- Communicated effectively with both front-of-house and back-of-house team members
- Satisfied guests with prompt assistance and friendly service
- Stocked and managed linen, silverware and glassware usage
- Bussed tables between courses and load and unloaded trays to expedite tasks.
Server Assistant/Trainer
P.F. Chang's
08.2023 - 05.2024
- The duties of this position consist of: Food Running, Takeout/Carryout, Bussing, Cashier work, Handling the Phone, and Training
- Took accurate notes detailing customer orders
- Satisfied guests by backing up servers with timely food deliveries and consistent support for individual table needs
- Helped keep dining area customer-ready with expert table bussing and resetting
- Performed side duties such as folding napkins or polishing silverware during downtime
- Supported guests' unique needs through continuous kitchen communication about requests, dietary sensitivities and food allergies
- Helped servers with accurate input of customer orders into point-of-sale system
- Supported kitchen staff by running food to tables and assisting with plating dishes
- Cleared and moved dishes, utensils and glassware to dishwasher for cleaning
Drive-Thru Cashier and Closing Trainer
Panera Bread
05.2022 - 07.2023
- Packaged food in bags for easy carrying and added napkins to complete orders
- Verified items from kitchen against customers' orders before handing out bags
- Moved cars through efficiently with expert knowledge of menus and POS system operation
- Collaborated with team members to maintain efficient service during peak hours
- Avoided errors by carefully documenting orders and customers' preferences
- Met time targets consistently by quickly taking orders, processing payments and passing orders
- Prepared for rush periods by checking headset batteries and restocking station supplies
- Elevated performance levels and minimized compliance issues by fully training new hires
- Provided support to employees during onboarding process
Hostess/Takeout/Bussing
Whiskey Kitchen/Civil Libation
10.2021 - 05.2022
- Sanitized high-touch surfaces to protect personnel and customers from viruses and germs
- Collaborated positively with peers and other staff members to maintain friendly, supportive, and cooperative work atmosphere
- Greeted customers warmly upon arrival and escorted them to their tables
- Kept station stocked with menus, silverware and kids' supplies for new guests
- Answered phone calls promptly, taking down customer orders or addressing inquiries about menu offerings
- Handled cash, credit, and debit transactions securely, providing correct change
- Packaged orders efficiently while ensuring food presentation standards were maintained
- Managed dining room cleaning needs, smoothly handling opening, closing and shift change tasks
- Prepared front-of-house stations to be presentable and ready for service
- Supported waiting staff by pre-clearing plates at tables, refilling beverages and wrapping leftover food
- Carried trays of dirty dishes to kitchen for washing
- Collaborated effectively with host/hostess to manage seating arrangements during peak hours
Education
Bachelor of Science (B.S.) - Biological Sciences: Biomedical Studies (Pre-Med)
Old Dominion University
Norfolk, Virginia06.2026
Bachelor of Science (B.S.) - Biological Sciences: Biomedical Studies (Pre-Med)
University of Cincinnati
Cincinnati, Ohio06.2026
Skills
- Food Running
- Safe Food Handling
- Guest Engagement
- Table Bussing
- Supply Restocking
- Order Accuracy
- Team member support
- Allergy Awareness
- Interpersonal Skills
- Attention to Detail
- High-volume dining
- Take-out service
- Positive and professional
- POS operation
- Exceptional Customer Service
- Cash Handling
- Multitasking Abilities
- Organizational Skills
- Cleaning and sanitizing
- Cool Under Pressure
Certification
CPR Certified
Contact Information
Orions Roof-
Rhianna Neatrour
Rhianna.neatrour@marriottvb.com
+1 (703) 474-4628
P.F. Chang’s (West Chester, OH)-
Brelle
(513) 779-5555
Panera Bread (First Colonial, VA Beach)-
Zach Peters
+1 (757) 376-9160
Civil Libation-
April
+1 (757) 553-7773
Timeline
Server Assistant
Orions Roof. Marriott Hotels
05.2024 - 02.2025
Server Assistant/Trainer
P.F. Chang's
08.2023 - 05.2024
Drive-Thru Cashier and Closing Trainer
Panera Bread
05.2022 - 07.2023
Hostess/Takeout/Bussing
Whiskey Kitchen/Civil Libation
10.2021 - 05.2022
Bachelor of Science (B.S.) - Biological Sciences: Biomedical Studies (Pre-Med)
Old Dominion University
Bachelor of Science (B.S.) - Biological Sciences: Biomedical Studies (Pre-Med)
University of Cincinnati
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