Gianna Wojnar
Jacksonville
Summary
Results-driven Assistant General Manager with experience leading operations, supporting team performance, customer service excellence, staffing, training, and daily business management. Proven ability to improve efficiency, maintain high service standards, and support organizational goals in fast-paced environments.
Developed leadership and operational management skills within fast-paced business environment. Expertise in team collaboration, strategic planning, and process improvement. Seeking to transition into new field where these transferable skills can contribute to organizational success.
Overview
1
1
Language
1
1
Certification
3
3
years of professional experience
Work History
Assistant General Manager
Chuze Fitness
03.2024 - Current
- Supervise daily operations and support achievement of performance goals.
- Lead, coach, and develop team members.
- Ensure high levels of customer satisfaction and issue resolution.
- Assist with scheduling, staffing, training, and compliance requirements.
- Monitor operational metrics and implement process improvements.
Host
Tijuana Flats
Jacksonville, FL
08.2023 - 02.2024
- Greeted and seated guests, ensuring prompt and friendly service.
- Managed waitlists efficiently to optimize seating arrangements during peak hours.
- Communicated effectively with kitchen staff to ensure timely food delivery.
- Trained new hosts on guest service protocols and operational procedures.
- Resolved guest inquiries and concerns to enhance overall dining experience.
Education
Associates - Science
Florida State College of Jacksonvillie
05-2027
High School Diploma -
Bartram Trail High School
St.Johns, FLSkills
- Operations Management
- Team Leadership
- Customer Service
- Scheduling
- Staff Training
- Performance Management
- Inventory Control
- Problem Solving
- Communication
- Administrative Support
- Staff management
- Operations management
- Staff development
- Team leadership expertise
- Food safety and sanitation
Certification
- CPR/AED License
Personal Information
Title: Assistant General Manager
Languages
American Sign Language
Native or Bilingual
Timeline
Assistant General Manager
Chuze Fitness
03.2024 - Current
Host
Tijuana Flats
08.2023 - 02.2024
Associates - Science
Florida State College of Jacksonvillie
High School Diploma -
Bartram Trail High School