Gianna Zinerco
West Babylon,NY
Summary
Dynamic and dedicated professional with experience at Ralphs Famous Italian Ices, excelling in customer service and multitasking. Proven ability to manage high-pressure situations while maintaining a clean environment and fostering positive relationships. Skilled in inventory management and adept at building trust with families as a babysitter.
Overview
3
3
years of professional experience
Work History
Server
Ralphs Famous Italian Ices
05.2024 - Current
- Served ice cream and toppings efficiently, ensuring customer satisfaction during peak hours.
- Maintained cleanliness and organization of serving area to enhance overall guest experience.
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Kept tidy and organized area to comply with cleanliness standards.
- Demonstrated excellent time management skills by handling multiple tasks simultaneously during busy shifts.
Babysitter
Varied
06.2022 - Current
- Demonstrated responsibility by adhering to family-specific rules, expectations, and protocols while caring for the children.
- Increased family satisfaction by building strong relationships with both children and parents based on trust and communication.
- Provided attentive care and supervision for multiple children in home environment.
- Managed schedules for multiple families, coordinating pick-up, drop-off, and activity planning.
- Adapted care strategies based on individual needs, fostering a nurturing environment for growth.
- Supervised children's activities, ensuring safety and engagement.
Education
Bachelor of Science - Nursing
Molloy University
Rockville Centre, NY05-2029
High School Diploma -
North Babylon High School
North Babylon, NY06-2025
Skills
- Customer service
- Inventory management
- Cash handling
- Multitasking abilities
- Positive customer interactions
- Patience and empathy
- Teamwork
- Relationship building
- Working under pressure
- Speed and efficiency
- Family communication
- Schedule management
Timeline
Server
Ralphs Famous Italian Ices
05.2024 - Current
Babysitter
Varied
06.2022 - Current
Bachelor of Science - Nursing
Molloy University
High School Diploma -
North Babylon High School