Summary
Overview
Work History
Education
Skills
Timeline
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Gianna M. DeMatteo

New Egypt,NJ

Summary

Collaborative trainer excited to utilize creativity and strong communication skills. Adept at creating innovative and engaging training materials with keen eye for lasting results. Excellent communication and problem-solving skills with good understanding of adult learning principles, assessment and evaluation. Reliable with relentless work ethic.

Overview

4
4
years of professional experience

Work History

Ice Cream Server

Tooties Cafe
05.2021 - Current
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Kept tidy and organized area to comply with cleanliness standards.
  • Processed sales transactions for cash, debit, and credit purchases.
  • Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
  • Observed health code regulations and internal policies for cleaning and sanitizing.

Food Runner

New Egypt Speedway
05.2019 - 09.2019
  • Maintained speed of service for food orders while minimizing errors and complaints.
  • Delivered correct food items to tables according to order documentation.
  • Cleaned and sanitized food preparation and serving areas.
  • Restocked food supplies in kitchen and organized storage areas.

Education

A.S - Criminal Justice

Mercer County Community College
West Windsor, NJ

Skills

  • Adaptability and Flexibility
  • Food-Grade Sanitizers
  • Food Sales and Promotion
  • Effective Multitasking
  • Phone Inquiries
  • Cash Handling
  • Opening and Closing Procedures

Timeline

Ice Cream Server

Tooties Cafe
05.2021 - Current

Food Runner

New Egypt Speedway
05.2019 - 09.2019

A.S - Criminal Justice

Mercer County Community College
Gianna M. DeMatteo