Gianne Vidaurri
Houston,TX
Summary
Dedicated professional with a proven track record in customer service excellence and cash handling, demonstrated across roles at Rays Feed Store and TJ Max. Skilled in enhancing customer loyalty and exceeding sales targets through expert advice and relationship building. Achieves optimal results through teamwork and a strong work ethic, ensuring high levels of customer satisfaction and operational efficiency.
Overview
3
3
years of professional experience
Work History
Cashier
Rays Feed Store
10.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Enhanced customer loyalty by participating in rewards program enrollment.
Paint Department Associate
Lowes Home Improvment
05.2024 - 08.2024
- Managed paint mixing station diligently, achieving precise color matches according to customers'' specifications.
- Established rapport with customers by actively listening to their needs and offering expert advice on paint selection, application techniques, or surface preparation.
- Mixed paint colors to create custom blends, using paint mixing machine and spatulas.
- Maintained stock shelves by fronting, facing and straightening products throughout shift.
- Shared personal recommendations and product knowledge with customers to help determine correct product for customer DIY projects.
Paint Department Associate
Home Depot
11.2021 - 01.2024
- Enhanced customer satisfaction by providing personalized color consultations and recommendations based on individual preferences.
- Maintained a clean and safe work environment, ensuring compliance with OSHA regulations for hazardous materials handling.
- Exceeded sales targets consistently through proactive upselling of related products such as brushes, rollers, and primers.
- Conducted regular stock audits to maintain accurate inventory levels, preventing stock-outs or overstock situations.
- Effectively balanced multiple responsibilities including cashiering duties, maintaining department cleanliness standards, restocking shelves regularly.
Cashier
TJ Max
02.2023 - 05.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Education
High School Diploma -
South Houston High School
05.2021
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Customer service excellence
- Reliability and punctuality
- Written and verbal communication
- Professionalism and courtesy
- Product restocking
- Issue resolution
Timeline
Cashier
Rays Feed Store
10.2024 - Current
Paint Department Associate
Lowes Home Improvment
05.2024 - 08.2024
Cashier
TJ Max
02.2023 - 05.2023
Paint Department Associate
Home Depot
11.2021 - 01.2024
High School Diploma -
South Houston High School