Giannie Rodriguez
Philadelphia,PA
Summary
I wish to obtain a position where my qualifications and capabilities can benefit my employer while enhancing my personal growth.
Overview
6
6
years of professional experience
Work History
Digital Shopper
Walmart
4600 Roosevelt Blvd, Philadelphia Pa
11.2022 - 02.2024
- Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
- Implemented a user-friendly interface that facilitated seamless transactions, leading to higher sales volumes and repeat customers.
- Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
- Monitored competitor pricing and adjusted product offerings accordingly, maintaining competitive advantage within the market landscape.
- Implemented an efficient returns process that minimized customer dissatisfaction and maximized cost savings for the business.
- Tracked substitutions and informed customers of changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Worked productively with customers to meet order requirements and service expectations.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Provided product advice to customers to help select most suitable items for individual needs.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Personal Babysitter
Self
07.2018 - 01.2022
- Enhanced child development by implementing age-appropriate activities and educational games.
- Provided a safe environment for children, ensuring their well-being and security at all times.
- Managed daily routines, including meal preparation and timely transportation to various activities.
- Established strong relationships with families, fostering trust and open communication.
- Handled emergencies effectively, demonstrating quick thinking and responsiveness in high-stress situations.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted light housekeeping and laundry to support family with additional chores.
- Guided school homework and read bedtime stories to support development.
Cashier
Rite Aid
5694 Rising Sun Ave Ste 11, Philadelphia, PA 19120
01.2021 - 07.2021
- Provided excellent customer service by assisting customers with their shopping needs, answering customer inquiries, and resolving customer complaints.
- Engage with customers in a friendly and efficient manner while completing customer transactions on the cash register.
- Maintained the cleanliness and organization of the store.
- Stocked store shelves and endcaps with merchandise.
- Ensure the proper identification is produced when selling tobacco, and lottery tickets, if applicable.
- Assisted with the operation of the One-hour Photo department, if applicable.
- Complete inventory counts and order merchandise based on the results.
- Assisted with price markdowns and changes for merchandise on the shelves.
- Processed and provided customers with money orders
- Assisted in other Rite Aid locations, if needed.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
Community Academy of Philadelphia
06.2022
Skills
- Creative Thinking
- Teamwork and Collaboration
- Multitasking and Organization
- Client Satisfaction
- Excellent Communication
- Problem-Solving
- Leadership
- Time Management
- Adaptability
Timeline
Digital Shopper
Walmart
11.2022 - 02.2024
Cashier
Rite Aid
01.2021 - 07.2021
Personal Babysitter
Self
07.2018 - 01.2022
High School Diploma -
Community Academy of Philadelphia