Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kimberly Buendia

Faribault,MN

Summary

Proven to excel in fast-paced environments, I leveraged strong multitasking and organization skills at Walmart to enhance digital shopping experiences, achieving high customer satisfaction. Expert in data entry and customer service, my background includes efficiently managing inventory, resolving inquiries, and fostering relationships. My diverse experience, including military discipline, underpins a solid work ethic and creative problem-solving abilities. Versatile team member offering over 3-5 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.

Overview

3
3
years of professional experience

Work History

Digital Shopper

Walmart
05.2024 - Current
    • Enhanced customer satisfaction by efficiently addressing and resolving digital shopping inquiries.
    • Managed inventory and order fulfillment, ensuring accurate shipment of products in a timely manner.
    • Tracked substitutions and informed customers of changes.
    • Analyzed customer behavior data to create personalized recommendations, leading to more effective upselling and cross-selling opportunities.
    • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.

Sales Associate

Speedway Gas Station
01.2023 - 02.2024
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Managed efficient cash register operations.

Data Entry Clerk

Rust Consulting Inc.
04.2022 - 06.2022
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Expedited data entry tasks through the use of keyboard shortcuts and customized software tools.
  • Checked for accuracy by verifying data and records.
  • Followed data entry protocols, rules and regulations.
  • Also add on that this job was was sadly temporary. I really enjoyed the office.

Military

Military
09.2021 - 03.2022
  • Remained current with training and sought new training opportunities to further personal growth.
  • Maintained up-to-date knowledge of current military occupational specialties and prerequisites, providing accurate information to potential recruits during consultations.
  • Educated interested individuals on military jobs and compared interests and ASVAB scores to potential career fields.
  • Administered Armed Services Vocational Aptitude Battery (ASVAB) test to individuals interested in or curious about military careers.

Education

High School Diploma -

Faribault Area Learning Center
2855 1st Ave NW Faribault, MN 55021
12.2020

No Degree - The First Two Years of Highschool Then Switched

Northfield Senior High School
Northfield, MN
09.2019

Skills

  • Order Fulfillment
  • Data Entry
  • Answering Phones
  • Time Management
  • Appointment Setting
  • Creative Thinking
  • Strong Work Ethic
  • Promotional planning
  • Shipping logistics
  • Customer Service
  • Relationship Building
  • Multitasking and Organization
  • Attention to Detail

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Digital Shopper

Walmart
05.2024 - Current

Sales Associate

Speedway Gas Station
01.2023 - 02.2024

Data Entry Clerk

Rust Consulting Inc.
04.2022 - 06.2022

Military

Military
09.2021 - 03.2022

High School Diploma -

Faribault Area Learning Center

No Degree - The First Two Years of Highschool Then Switched

Northfield Senior High School
Kimberly Buendia