Gibson Hill
Pendleton,IN
Summary
Hardworking professional offers hospitality experience and enthusiasm for helping others. Familiar with organizing seating for individuals or parties to maximize guest satisfaction. Comfortable working in fast-paced environments to handle demanding workload.
Overview
2
2
years of professional experience
2026
2026
years of post-secondary education
Work History
Host
Wolfies Grill
Pendleton, IN
10.2023 - Current
- Greeted guests warmly and guided them to their tables.
- Managed reservations and organized seating arrangements efficiently.
- Communicated wait times to guests and ensured satisfaction during dining experience.
- Earned recognition as Employee of the Month by consistently delivering exceptional service and maintaining high standards of hospitality.
- Assisted servers by providing menus and answering guest inquiries promptly.
- Maintained cleanliness and organization of the host station throughout shifts.
- Collaborated with team members to enhance service flow during busy periods.
- Handled guest complaints professionally and escalated issues when necessary.
- Monitored dining space for open tables and facilitated quick turnover for guests.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Offered seating and other special accommodations to customers according to preferences and dining area volume.
Education
Pendleton Hight’s High School
Pendleton, INSkills
- Reservation management
- Customer service
- Dining space monitoring
- Guest complaint resolution
- Team collaboration
- Customer relationship management
- Event coordination
- Menu knowledge
- Hospitality standards
- Effective communication
- Problem resolution
- Attention to detail
- Time management
- Adaptability
- Verbal and written communication
- Team player mentality
- Seating arrangements
- Dining room management
- Front of house organization
- Staff coordination
- Table vacancy management
Timeline
Host
Wolfies Grill
10.2023 - Current
Pendleton Hight’s High School