Gicelle Ocampo
La Brea Rehabilitation Center
Los Angeles,CA
2
Languages
1
Certification
3
years of professional experience
Developed outstanding communication and organizational skills in fast-paced, customer-focused environment. Skilled in managing schedules, handling inquiries, and providing top-notch service. Looking to transition into new field where these transferable skills can contribute to team success and overall efficiency.
Work History
Receptionist
1 Year 10 Months- Managed front desk patient check-in.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate patient records using electronic health record systems.
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Answered central telephone system and directed calls accordingly.
- Cultivated positive relationships with clients through professional demeanor and excellent interpersonal skills.
Veterinary Assistant Intern
3 Months- Safely restrained animals during examinations or procedures to minimize stress levels while protecting both patients and staff members from injury risks.
- Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
- Observed animals for signs of distress or illness.
- Monitored vital signs and provided nursing care for animals.
Amusement Ride Operator
1 Year 4 Months- Operated amusement rides, ensuring guest safety and adherence to operational protocols.
- Maximized rider capacity per cycle through effective grouping strategies based on height restrictions while maintaining safety standards.
- Delivered informative pre-ride spiels to guests, setting clear expectations and enhancing their overall experience.
- Handled emergency situations calmly, following established protocols to ensure guest safety at all times.
Education
Skills
Organization skills
Telephone skills
Time management
Customer/Client relations
Front desk operations
Certification
- CPR Certification (BLS)
- Institutional Fire and Safety
- Radiation Safety Training through Veterinary Medical Board
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Veterinary Assistant Intern
Los Angeles Animal Specialty Emergency & Rehabilitation
05.2026 - 08.2026Read More
Receptionist
La Brea Rehabilitation Center
10.2024 - CurrentRead More
Amusement Ride Operator
Universal Studios Hollywood
06.2023 - 10.2024Read More
Integrity College of Health
Read More