Summary
Work History
Education
Skills
Timeline
Generic

Gigi Gilot

Miami

Summary

Adept at elevating customer experiences, I leveraged my exceptional service skills at Kekoon Lounge to significantly enhance guest satisfaction. My expertise in POS/ Cash operation and a strong work ethic have consistently driven positive outcomes. Renowned for professional appearance and team collaboration, I excel in high-volume settings, always prioritizing client needs and comfort.

Work History

Server

Kekoon Lounge
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Server

Hooters
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Contributed to inventory management by monitoring stock levels.

Makeup Artist

Self Employed
  • Maintained a hygienic workspace by adhering to strict sanitation practices, ensuring client safety and comfort.
  • Sanitized makeup tools to avoid spread of infection.
  • Enhanced client satisfaction by providing personalized makeup consultations and product recommendations.
  • Advised clients on proper skincare routines, promoting healthy skin as the foundation for flawless makeup application.

Company Content Creator

Multiple Businesses
  • Applied current editing and photography tools to tell great stories.
  • Boosted brand engagement by creating compelling social media posts and campaigns.
  • Cultivated a loyal following on social media platforms through consistent posting schedules and authentic community engagement strategies.

Education

Associate Of Arts - Business Management

Broward College
Fort Lauderdale, FL
04.2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Professional appearance
  • Customer service
  • Memory retention
  • High volume dining
  • Team collaboration
  • Sales techniques
  • Shift management
  • POS operation
  • Positive guest interactions
  • Positive and professional

Timeline

Server

Kekoon Lounge

Server

Hooters

Makeup Artist

Self Employed

Company Content Creator

Multiple Businesses

Associate Of Arts - Business Management

Broward College
Gigi Gilot