Summary
Overview
Work History
Education
Skills
Timeline
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Gigi Kuo

Orlando,FL

Summary

Dynamic International Admissions Counselor with Full Sail University, skilled in application review and recruitment strategies. Proven ability to enhance student diversity through effective outreach and personalized counseling. Adept at managing student records and fostering relationships, ensuring a seamless admissions process while providing exceptional customer service. Fluent in Mandarin, enhancing communication with diverse populations.

Overview

23
23
years of professional experience

Work History

International Admissions Counselor

Full Sail University: Early Spring Graduate Interviews
Winter Park , FL
10.2012 - 05.2025
  • Responded promptly to inquiries from parents or guardians regarding admissions procedures or policies.
  • Assisted in the development of recruitment strategies to attract a diverse student body.
  • Reviewed applications, evaluated transcripts, and made decisions regarding admission status.
  • Conducted college tours for high school students and their families.
  • Organized events such as open houses, information sessions, and other outreach activities.
  • Coordinated campus visits and interviews with prospective students.
  • Collaborated with faculty members to ensure that application requirements are accurately reflected in communications with potential students.
  • Followed up with accepted applicants throughout their transition into college life.
  • Maintained accurate records of all inquiries, applicants, acceptances, denials, and withdrawals from admission processes.
  • Provided scholarship opportunities for incoming freshmen.
  • Provided guidance and support to prospective students on the admissions process.
  • Managed a caseload of prospective students, providing personalized advice and guidance through the admissions process.
  • Conducted thorough reviews of prospective student applications to evaluate eligibility and fit.
  • Updated and maintained the admissions section of the institution's website with current information and deadlines.
  • Facilitated information sessions and workshops for prospective students regarding admissions processes and requirements.
  • Participated in regional and national college fairs to represent the institution and engage with potential applicants.
  • Documented, maintained and tracked prospective student applications.
  • Developed and maintained relationships with high schools and community colleges to promote the institution and its programs.
  • Supported students with filling out college application forms.
  • Conducted interviews with applicants to assess qualifications and fit for the institution.
  • Responded to inquiries from prospective students and parents via phone, email, and in person, providing timely and accurate information.
  • Maintained accurate and complete student records required by laws, district policies and administrative regulations.

Accounts/Sales Assistant

Presentation Services Audio Visual
Orlando, FL
09.2002 - 09.2012
  • Provided customer service by answering questions, resolving problems, and responding to complaints in a timely manner.
  • Executed accounting responsibilities including staff time card management, payment processing, and receipt or change issuance.
  • Engaged customers and supported informed product selection.
  • Answered incoming telephone calls to provide products and services information.
  • Handled customer/staff complaints and issues, resolving them efficiently to maintain positive relationships.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Analyzed sales data to identify trends and adjust sales strategies accordingly.
  • Ensured compliance with company policies and procedures at all times.
  • Processed orders accurately and efficiently using a POS system.
  • Resolved customer complaints in a timely manner.
  • Provided excellent customer service to clients in person and over the phone.

Education

Associate of Arts - Accounting

Chinese Culture College
Taipei, Taiwan
06-1972

Skills

  • Application review
  • Recruitment strategies
  • Data management
  • Event coordination
  • Admissions counseling
  • Diversity outreach
  • Customer service
  • Relationship building
  • Public speaking
  • Interviewing techniques
  • Student counseling
  • Scholarship guidance
  • IEP and special education
  • Diversity awareness
  • Problem-solving
  • Student records management
  • Scholarship Search Assistance
  • Fluent in Mandarin

Timeline

International Admissions Counselor

Full Sail University: Early Spring Graduate Interviews
10.2012 - 05.2025

Accounts/Sales Assistant

Presentation Services Audio Visual
09.2002 - 09.2012

Associate of Arts - Accounting

Chinese Culture College

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Gigi Kuo