Over 10 years of Customer Service Experience
Gihan Fam
Clovis,CA
Summary
Customer Service in Retail Business experience
Attention to detail, Respectful,
Reliable and compassionate certified nursing assistant with two years of experience caring for elderly and vulnerable adults. Talented security professional skilled at conducting building patrols, securing entrances and exits, and keeping visitors under constant surveillance. Skilled in writing reports, updating records, and handling simultaneous tasks in fast-paced settings.
Overview
1
1
Work History
Security Officer
Falcon Private Security
01.2023 - 04.2023
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Responded quickly to emergency situations to assess and deflect issues.
Caregiver Attendant
In Home Caregiving
- Built strong relationships with clients to deliver emotional support and companionship.
- Transported clients for medical and personal outings.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Provided safe mobility support to help patients move around personal and public spaces.
- Monitored changes in clients' conditions to report concerns to supervisor.
Cashier
J.C. Penney Michigan
03.200 - 08.200
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Set up new sales displays each week with fresh merchandise.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Identified and resolved discrepancies and errors in customer accounts.
- Operated cash register to record transactions accurately and efficiently.
- Answered questions about store policies and addressed customer concerns.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
Sanwya Banat High School
Cairo, Egypt05.1986
Skills
- Customer Service Experience
- Security Guard
- Caregiver Experience
- CPR certificate / BLS
Timeline
Security Officer
Falcon Private Security
01.2023 - 04.2023
Caregiver Attendant
In Home Caregiving
High School Diploma -
Sanwya Banat High School
Cashier
J.C. Penney Michigan
03.200 - 08.200
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