Gil Gomes
Milford,PA
Summary
Dynamic professional with a positive attitude and strong interpersonal skills, eager to learn and excel in new environments. Proven ability to quickly understand operational procedures and enhance team coordination, ensuring seamless workflows and effective problem resolution. Experienced in managing team dynamics and operational workflows, utilizing exceptional communication and problem-solving skills to drive successful shift operations. Demonstrated reliability and efficiency in high-pressure settings, committed to leveraging multitasking abilities and attention to detail to maintain high standards of performance and cleanliness in any field.
Overview
3
3
years of professional experience
Work History
Shift Supervisor Trainee
Wawa
Stroudsburg, PA
01.2025 - 01.2026
- Assisted in inventory management by monitoring stock levels and coordinating replenishment efforts.
- Supervised daily operations to ensure efficient workflow and adherence to company protocols.
- Implemented strategic promotional initiatives to boost sales and foster customer relationships through informed product discussions.
- Oversaw daily shift operations, maintaining high standards of cleanliness, organization, and compliance throughout the facility.
- Managed ongoing production phases to maintain workflow continuity.
- Managed food preparation processes to maintain operational efficiency during shift transitions.
- Reduced food waste through careful inventory management, storage, and rotation practices.
- Assembled, stored, and disposed of food using proper food handling, labeling, and safety techniques.
- Measured and mixed ingredients according to precise recipes for best results.
- Coordinated food preparation and timed completion to allow prompt serving of tasty, plentiful, and nutritious food at the correct temperature to valued customers.
- Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
Line Operator
Planet Health Package
Port Jervis, NY
08.2024 - 12.2024
- Assembled products according to changing daily work orders and specific customer needs.
- Followed job order for product specifications, dimensions, tolerances, and sequence of operations.
- Followed best manufacturing practices for the operation of production equipment.
- Reduced accidents and injuries by observing safety policies and procedures.
- Maintained an organized work area by cleaning and removing hazards.
- Analyzed sales data to identify trends and inform menu adjustments for improved profitability.
- Operated kitchen equipment, ensuring compliance with safety and sanitation standards.
- Prepared and served food items in accordance with menu specifications and customer preferences.
Assistant Store Manager
Dollar General Store
Shohola, PA
01.2023 - 08.2024
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Responded to customer concerns, working with the manager to significantly raise customer satisfaction ratings.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Deli Clerk
Weiss Market
Newton, NJ
11.2022 - 06.2023
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Built trust with customers through meticulous attention to detail in fulfilling special orders and dietary restrictions.
- Boosted sales by actively promoting seasonal items, weekly specials, and bundled deals to customers at the deli counter.
- Operated slicing equipment safely, maintaining quality and consistency in product presentation.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Implemented creative display techniques for deli items, increasing sales through visual appeal.
Education
High School Diploma -
Thomas Edison High School
New York, NY06-2005
Skills
- Quality management
- Equipment inspections
- Computer skills
- Cross-selling strategies
- Positive and professional
- Sales strategies
- Creative solution development
- Dynamic initiative taker
- Store opening and closing
- POS systems operations
- Budgeting and cost control
- Staff management
- Order management
- Sales growth
- Team coordination
- Fostering a positive environment
Languages
Portuguese
Professional Working
Timeline
Shift Supervisor Trainee
Wawa
01.2025 - 01.2026
Line Operator
Planet Health Package
08.2024 - 12.2024
Assistant Store Manager
Dollar General Store
01.2023 - 08.2024
Deli Clerk
Weiss Market
11.2022 - 06.2023
High School Diploma -
Thomas Edison High School