GILBERT ALMONTE
Brighton,MA
Summary
Resourceful Concierge known for high productivity and efficient completion of tasks. Specialize in guest services management, local area expertise, and event coordination. Excel in communication, problem-solving, and adaptability, ensuring guest satisfaction and seamless operations.
Overview
7
7
years of professional experience
Work History
Concierge
Barkan Management
Boston, Massachusetts
07.2023 - Current
- Managed guest inquiries and requests to ensure exceptional service experiences.
- Coordinated reservations and transportation for guests in a timely manner.
- Provided local area information and recommendations to enhance guest stays.
- Developed relationships with local vendors and service providers to enhance guest experiences.
- Transmitted information or documents to customers through email, mailings or facsimile machine.
Food Administrator
McDonald
Bronx, NY
01.2021 - 01.2022
- The hiring process was provided to me to acquire the recommended personal.
- Training the newly hire personal to perform their job as proficient as possible.
- Order food, beverages, equipment and supplies.
Cashier
Deli Moriis
Bronx, NY
01.2020 - 01.2021
- Managing cash, debit and credit transaction while providing an excellent service.
- Scan goods an ensure that the inventory was up to date and pricing accurate.
- Cross-sells products and goods and introduce new product to customer.
- Track transition on balance sheet and report any discrepancy.
Food Delivery
Uber Eats
Manhattan, NY
01.2019 - 01.2020
- Deliver a wide variety of food and products to varies location within the area.
- Following the rules and regulation of traffic and up keeping with the schedules.
- Obey all traffic lights rules and regulations Uber Eats and the city requires.
Education
High School -
Bronx Academy of Letters
Bronx, NYSkills
- Communication
- Fast Learning
- Easy to adjust
- Computer Skills
- Guest relations
- Customer service
- Problem solving
- Attention to detail
- Adaptability
Timeline
Concierge
Barkan Management
07.2023 - Current
Food Administrator
McDonald
01.2021 - 01.2022
Cashier
Deli Moriis
01.2020 - 01.2021
Food Delivery
Uber Eats
01.2019 - 01.2020
High School -
Bronx Academy of Letters