Gilbert Manda
NEW YORK,NY
Overview
5
5
years of professional experience
Work History
Cashier
Aramark/Samsung Corporate Restaurant
Ridgefield Park, NJ
11.2023 - 02.2024
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Conducted price checks for special orders or discounts as requested by customers.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Performed other duties as assigned by management.
Concessions Worker
Atlantic Realty Management
NEW YORK, NY
04.2019 - 10.2023
- Cleaned concession area including counters, floors, equipment, and utensils.
- Provided customer service by greeting patrons, answering questions, and resolving complaints.
- Maintained a clean working environment by sweeping floors and emptying trash cans regularly.
- Ensured that all safety protocols were followed at all times during shift hours.
- Communicated effectively with co-workers in order to ensure smooth operation of concessions stand activities.
- Performed minor maintenance tasks such as changing light bulbs or cleaning equipment when needed.
- Attended staff meetings to discuss changes in policies or procedures.
Education
Associate of Arts - Business
University of Maryland - College Park
College Park, MDSkills
- Payment Collection
- Customer Assistance
- Drawer Balancing
- Payment Processing
Timeline
Cashier
Aramark/Samsung Corporate Restaurant
11.2023 - 02.2024
Concessions Worker
Atlantic Realty Management
04.2019 - 10.2023
Associate of Arts - Business
University of Maryland - College Park