Gilbert McClelland
Burns,WY
Summary
Proactive Frontline Cashier with extensive experience in fast-paced environments. Skilled in accurate money handling, customer service, and POS system operation. Demonstrates strong work ethic, quick learning abilities, and effective communication, bringing reliability and high standards to every role.
Retail professional with solid background in customer service and transaction management. Consistently maintains welcoming environment and assists customers with their needs. Known for teamwork, adaptability, and reliability, ensuring smooth operations and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Frontline Cashier
Arby's 5818
08.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours across night, weekend, and holiday shifts.
- Paid attention to detail while completing assignments.
- Learned and adapted quickly to new technology and software applications.
Independant Lawn Care
Independant Venture
07.2020 - Current
- Demonstrated commitment to quality assurance through regular site visits to ensure work completed met or exceeded client expectations.
- Developed strong relationships with clients through proactive communication about project progress and timely responses to inquiries or concerns.
- Maintained safety standards by regularly inspecting equipment and performing necessary maintenance or repairs.
- Reduced customer complaints by swiftly addressing and resolving any landscaping issues or concerns.
- Increased client satisfaction with aesthetically pleasing designs for residential and commercial properties.
- Increased efficiency by maintaining an organized inventory system for tools, equipment, and supplies needed for daily operations.
- Managed budgets effectively, ensuring all expenses were within approved limits and justifiable based on project needs or priorities.
- Maintained tools and equipment to foster safe and consistent operation.
- Monitored weather conditions to plan work schedules effectively and minimize project delays.
Backline Food Preperation
Freddy's Frozen Custard & Steakburgers
07.2021 - 05.2022
- Increased customer satisfaction by consistently delivering well-timed meals of high-quality standards.
- Managed inventory effectively by accurately tracking stock levels and placing timely orders with suppliers as required.
- Fostered a positive work environment by maintaining open lines of communication with colleagues, supervisors, and other staff members.
- Utilized effective multitasking skills to manage multiple orders simultaneously while maintaining accuracy and speed.
- Developed strong knowledge of various cooking techniques to execute diverse menu items accurately and efficiently.
- Continually updated culinary knowledge through ongoing training sessions or workshops focused on specific techniques or cuisines.
- Assisted front-of-house staff in addressing guest concerns promptly and professionally, resulting in improved customer experiences.
- Adhered to company policies regarding uniform dress code, punctuality, attendance records, and overall professional conduct.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Education
High School Diploma -
Dickson County High School
509 Henslee Drive Dickson TN05-2024
Skills
- Excellent customer service
- Patience and Empathy
- Reliability and punctuality
- Merchandise Stocking
- Professional Appearance
- Accurate Money Counting
- Strong Work Ethic
- Quick Learner
- Customer Service
- POS System Operation
- Fraud prevention
- Cash handling expertise
Languages
English
Full Professional
Spanish
Limited Working
Timeline
Frontline Cashier
Arby's 5818
08.2024 - Current
Backline Food Preperation
Freddy's Frozen Custard & Steakburgers
07.2021 - 05.2022
Independant Lawn Care
Independant Venture
07.2020 - Current
High School Diploma -
Dickson County High School
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