Collected and organized shopping carts from parking lot, ensuring a safe and clear environment for customers.
Assisted customers with loading items into vehicles, improving overall guest experience.
Supported store staff by helping with light cleaning and organization tasks during downtime.
Maintained consistent pace and efficiency to keep parking areas orderly throughout shifts.
Security Guard
Amerant Bank Arena
2025.04 - Current
Ensured guest safety during NHL games, concerts, and large-scale events with 8,000–20,000 attendees.
Performed bag checks and metal detector screenings, preventing unauthorized items from entering the venue.
Assisted guests with directions, seating, and general inquiries, providing excellent customer service.
Monitored crowd behavior and reported incidents, contributing to a safe and enjoyable event environment.
Grill Cook
Pollo Tropical
2025.06 - 2025.09
Operated grills to prepare and cook menu items according to established recipes and standards.
Ensured food safety and sanitation practices were consistently followed during food preparation and cooking processes.
Collaborated with team members to maintain efficient kitchen operations during peak service times.
Monitored cooking times and temperatures to guarantee quality of grilled items served to customers.
Education
High School -
Lycée Paul Eugène Magloire
Haiti
Skills
Bilingual (English,spanish), Organizational Techniques & Time Management, Customer and Client Relations, Team Collaboration & Problem-Solving, Crowd Control & Customer Service, Microsoft Office (Word, Excel, PowerPoint)