Gilbert Rodriquez
Odessa
Summary
Dynamic Branch Manager at A&B Valve and Piping with proven expertise in relationship management and financial analysis. Successfully resolved customer complaints, enhancing satisfaction levels, while leading professional development initiatives. Skilled in logistics and team management, driving sales strategies that significantly improved branch performance. Multilingual communicator dedicated to fostering growth and efficiency.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Branch Manager
A&B Valve and Piping
Odessa
03.2020 - Current
- Resolved escalated customer complaints promptly to enhance satisfaction levels.
- Monitored branch financial performance monthly to ensure fiscal responsibility.
- Organized professional development programs to support employee growth across all levels.
- Managed staff scheduling, hiring and training processes.
Counter Sales Manager
Abbott Oil field
Odessa
04.2019 - 03.2020
- Developed relationships with vendors to secure competitive pricing for goods purchased by the store.
- Developed strategies to increase sales of products in the store.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
Driver/Warehouse/Sales
Jet Specialty
Odessa
02.2018 - 04.2019
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Managed daily workflow and assigned tasks accordingly among members of the inside sales team.
Warehouse Worker/Driver
Flow zone
Odessa
05.2017 - 02.2018
- Monitored stock levels and identified reordering needs as necessary.
- Created and maintained accurate inventory records, including item numbers, descriptions, locations, quantities and reorder levels.
Production Technician
Raven Industries
Midland
01.2017 - 06.2017
- Communicated regularly with team members regarding progress and updates on tasks assigned.
- Collaborated with other departments to ensure timely completion of projects.
- Verified accuracy of finished goods prior to shipment from the facility.
Production Technician
Nalco Champion, an Ecolab Company
Odessa
08.2016 - 12.2016
- Checked quality of finished products against established standards; adjusted processes as needed to meet specifications.
- Communicated effectively with supervisors regarding job progress updates.
- Inspected equipment for defects or malfunctions; made necessary repairs or adjustments.
Helper/Apprentice
BIRD ELECTRIC
08.2014 - 02.2016
- Installed outlets, switches, and circuit breakers according to code specifications.
- Identified faulty wiring connections and replaced them with new ones.
- Connected cables from power sources to equipment using connectors, clamps.
Shop Hand
Jan electric
06.2013 - 08.2013
- Received and processed stock deliveries, verifying accuracy of incoming shipment.
- Restocked shelves when inventory levels became low or out-of-stock items returned to the shelf.
Education
High school or equivalent -
Odessa High School
OdessaSkills
- Load & Unload
- Customer service
- Relationship management
- Sales
- Freight Experience
- Purchasing
- Warehouse distribution
- Leadership
- Order Picking
- Multilingual
- Freight
- ASME codes & standards
- Time Management
- Forklift
- Logistics
- Excel
- Supervising experience
- Salesforce
- Warehouse management
- Inside sales
- Warehouse Experience
- Management
- Inventory Control
- Team management
- Customer relationship management
- Pricing
- Inside Sales
- Warehouse Associate
- Bilingual
- Oil & gas
- Warehouse Supervisor Experience
- Shipping & Receiving
- Materials handling
- Sales Experience
- Outside sales
- Packaging
- Warehouse Management
- Employee training
- Staff management
- Financial analysis
- Sales strategies
Certification
- Forklift Certification
- Driver's License
Languages
Spanish
Professional
Timeline
Branch Manager
A&B Valve and Piping
03.2020 - Current
Counter Sales Manager
Abbott Oil field
04.2019 - 03.2020
Driver/Warehouse/Sales
Jet Specialty
02.2018 - 04.2019
Warehouse Worker/Driver
Flow zone
05.2017 - 02.2018
Production Technician
Raven Industries
01.2017 - 06.2017
Production Technician
Nalco Champion, an Ecolab Company
08.2016 - 12.2016
Helper/Apprentice
BIRD ELECTRIC
08.2014 - 02.2016
Shop Hand
Jan electric
06.2013 - 08.2013
High school or equivalent -
Odessa High School
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