Dynamic business owner with a proven track record in customer relations and operational efficiency. Expertise in staff management and strategic planning, ready to drive impactful improvements in service quality and team performance.
Work History
Owner
7 Years 2 Months
LTX Select | 06.2019 - Current
Developed and implemented operational procedures to enhance service quality and efficiency.
Managed customer relationships, ensuring satisfaction and addressing concerns effectively.
Oversaw daily business operations, coordinating staff activities to optimize workflow.
Analyzed market trends to identify growth opportunities and adjust business strategies accordingly.
Managed day-to-day business operations.
Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
Trained and motivated employees to perform daily business functions.
Assistant Coach
6 Years 4 Months
Texas A&M International University | 04.2019 - 08.2025
Collaborated with head coach to design game strategies and practice schedules.
Analyzed opponent performance data to inform preparation and tactical adjustments.
Developed and implemented training programs to enhance athlete performance and skill development.
Mentored student-athletes in time management, academic responsibilities, and personal growth.
Facilitated team meetings to foster communication, teamwork, and goal alignment among players.
Developed strong relationships with players to assist in reaching goals, build trust and rapport.
Assisted head coach in evaluating player performance, identifying areas for improvement, and providing constructive feedback to ensure continuous growth.
Mentored athletes on sportsmanship, leadership skills, and maintaining a strong work ethic both on and off the field.
Assistant Coach
2 Years 7 Months
Laredo College | 09.2016 - 04.2019
Coordinated recruitment efforts to attract high-potential athletes for the program.
Evaluated individual athlete progress and provided constructive feedback for improvement.
Advised head coach on discipline, performance, and other decision-making areas.
Organized community outreach initiatives to promote university athletics and engage local supporters.
Coordinated logistics for away games including transportation arrangements, accommodations bookings, meal planning ensuring seamless experiences for the entire team.
Strengthened athletic abilities with customized workouts focusing on specific skill development relevant for each sport discipline.
Assistant Coach
1 Year 1 Month
St Augustine | 08.2015 - 09.2016
Organized team practices, ensuring effective use of time and resources to achieve training objectives.
Collaborated with coaching staff to refine playbooks and enhance team's strategic approach during competitions.
Fostered a positive team culture by promoting teamwork, discipline, and sportsmanship among athletes.