Gilbert Velazquez
Orlando,FL
Summary
Motivated team player with exceptional social skills, communication abilities, and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursuing new position with room for advancement alongside growing team.
Overview
19
19
years of professional experience
Work History
Assistant General Manager
The Restaurant Depot
Kissimmee, Florida
08.2011 - Current
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Mentored and motivated team members to achieve challenging business goals.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Resolved problems promptly to elevate customer approval.
- Managed team schedule with eye for coverage needs and individual strengths.
- Motivated, trained and disciplined employees to maximize performance.
- Handled cash accurately and prepared deposits.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Night Manager
BJ's Wholesale
Kissimmee, FL
06.2006 - 08.2011
- Prepared nightly deposits by accurately counting cash, filling out deposit slips, and securing deposit in vault.
- Created nightly shift task lists to assign duties to each employee.
- Achieved financial objectives by preparing budgets, scheduling expenditures and analyzing variances.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Organized shift meetings to communicate and resolve issues for night operations.
- Guided and motivated night team by establishing and communicating responsibilities and duties to each team member.
- Trained and developed personnel to improve safety, employee relations and resolve issues.
- Rotated merchandise and displays to feature new products and promotions.
- Supervised staff of 17 personnel by implementing company policies, protocols, work rules and disciplinary action.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Education
High School Diploma -
Samuel H Gompers H.S
The Bronx, NY06.1992
Skills
- Policy Development and Enforcement
- Performance Assessment
- Team Leadership
- Supplier Monitoring
- Staff Scheduling
- Quality Assurance
- Customer Service Management
- Verbal and Written Communication
- Decision Making
- Recruitment and Hiring
- Employee Motivation
- Inventory Tracking and Management
- Money Handling
Languages
Spanish
Native or Bilingual
Timeline
Assistant General Manager
The Restaurant Depot
08.2011 - Current
Night Manager
BJ's Wholesale
06.2006 - 08.2011
High School Diploma -
Samuel H Gompers H.S