Gilberto Reyes Perez
Louisville,KY
Summary
Driven by a proven track record of enhancing workflow and safety management at Amazon, I excel in optimizing processes and team performance. My adeptness in equipment operation and fostering professional relationships has significantly increased customer satisfaction and business growth, showcasing my ability to adapt and lead in dynamic environments. Process Associate experienced in identifying and coordinating process improvement initiatives that incorporate best practices and standard operating procedures. Skillfully identifies, plans and implements prioritized projects for organizational transformation. Advanced [Software] proficiency and demonstrated skill managing and driving multiple projects with minimal supervision.
Overview
7
7
years of professional experience
Work History
Process Assistant
Amazon
Shelbyville, KY
10.2020 - Current
- Mentored junior staff members on proper process execution techniques, helping them develop valuable skills that translated into career growth opportunities.
- Assisted supervisors in workforce planning and resource allocation to ensure optimal staffing levels during peak periods.
- Ensured compliance with safety regulations by conducting thorough audits and addressing potential hazards promptly.
- Identified and resolved process issues to drive optimal workflow and business growth.
Cargo and Transportation Operator
UPS Freight
Louisa, KY
04.2017 - 02.2020
- Managed paperwork accurately, ensuring timely submission of required documentation such as bills of lading or proof-of-delivery receipts.
- Coordinated closely with warehouse staff to ensure proper loading and unloading of shipments, minimizing delays and maintaining cargo integrity.
- Operated [Type] and [Type] power equipment.
- Increased customer satisfaction by providing timely and accurate updates on shipment statuses.
- Developed rapport with clients through professional communication skills, leading to increased repeat business opportunities.
Education
High School Diploma -
Simon Reyes Hernandez
Ciego De Avila, Cuba 06.2016
Skills
- Safety Management
- Workflow Management
- Assignment Delegation
- Management Support
- Load security
- Adaptable to Changing Conditions
- Equipment Operation
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Process Assistant
Amazon
10.2020 - Current
Cargo and Transportation Operator
UPS Freight
04.2017 - 02.2020
High School Diploma -
Simon Reyes Hernandez