Gilberto De Matteis
Miami,FL
Summary
Goal-oriented individual versed in greeting high-volume customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions, and maintaining accurate records of all transactions. A hardworking and passionate job seeker with strong organizational skills eager to secure an entry-level position. Ready to help the team achieve company goals.
Overview
1
1
year of professional experience
Work History
Sales Associate
Super Autos Hialeah
07.2023 - 12.2023
- Generated new sales leads to achieve and exceed monthly sales goals.
- Managed efficient cash register operations.
- Built relationships with customers and community to promote long-term business growth.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Answered customer questions about differences in vehicles and prices.
Hostess
Kush Hospitality
03.2023 - 06.2023
- Worked with front-of-house staff to move tables and adjust seating to accommodate groups with special requests.
- Answered customer questions about hours, seating, and menu information.
- Monitored seating areas and checked restrooms regularly to keep them spotless.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high service standards.
Till Operator
Dunkin' Donuts
11.2022 - 03.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Education
Associate of Arts - Accounting
Tallahassee Community College
Tallahassee, FL10.2024
High School -
Christopher Columbus High School
Miami, FL05.2033
Skills
- Customer assistance
- Records Maintenance
- Customer Relations
- Product knowledge
- Sales Development
- Conflict Resolution
- POS inventory system operation
Timeline
Sales Associate
Super Autos Hialeah
07.2023 - 12.2023
Hostess
Kush Hospitality
03.2023 - 06.2023
Till Operator
Dunkin' Donuts
11.2022 - 03.2023
Associate of Arts - Accounting
Tallahassee Community College
High School -
Christopher Columbus High School
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