Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gildardo Magana

Joliet,IL

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development.

Overview

26
26
years of professional experience

Work History

GM

D'Orazio Ford
Wilmington, IL
11.2018 - Current
  • Analyzed financial data such as budget reports, sales records, profit and loss statements. to identify areas for improvement or growth potential.
  • Recruited, trained and empowered employees to achieve key performance indicators.
  • Designed sales and service strategies to improve revenue and retention.
  • Created incentive programs to motivate staff members to exceed expectations in their roles.
  • Oversaw daily operations including scheduling shifts, assigning tasks, resolving customer complaints.

Owner/Manager

Blue Arrow Motors
Diamond, IL
01.2016 - 09.2018
  • Developed strategic plans to increase profitability and efficiency.
  • Set pricing structures according to market analytics and emerging trends.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
  • Oversaw budgeting and financial management.
  • Implemented successful business strategies to increase revenue and target new markets.

Sales Manager

Darcy Motors
Joliet, IL
01.1999 - 01.2014
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Assisted senior management in developing long-term strategic goals for the company's growth.
  • Resolved customer complaints regarding sales and service.
  • Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
  • Created and presented monthly reports to management on sales performance.
  • Coached, developed and motivated team to achieve revenue goals.

Education

High School Diploma -

Joliet Central
Joliet
06-1990

Skills

  • Staff training and development
  • Advertising and marketing
  • Sales
  • Community outreach
  • Inventory control
  • Customer relations
  • Efficient multi-tasker
  • Recruitment
  • Bilingual
  • Skilled negotiator
  • Motivation
  • Customer retention

Languages

Spanish
Professional

Timeline

GM

D'Orazio Ford
11.2018 - Current

Owner/Manager

Blue Arrow Motors
01.2016 - 09.2018

Sales Manager

Darcy Motors
01.1999 - 01.2014

High School Diploma -

Joliet Central

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Gildardo Magana