GILLES BLANCHET

improve and developped ACCS Inc activity

create new relation for new services with customer

such as Programming, Project Managment as well as Construction Management mostly in North America.

• Established strong customer relationships through excellent communication and attentive service.
• Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
• Consulted with customers to assess needs and propose optimal solutions.
• Achieved consistent growth in annual revenue through strategic planning and execution of sales initiatives.
• Built robust network of industry contacts, leveraging relationships for strategic partnerships and opportunities.

• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Consulted with customers to assess needs and propose optimal solutions.
• Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.

• Developed strong relationships with key clients, ensuring long-term partnerships and repeat business opportunities.
• Introduced process improvements that led to faster resolution times for customer issues without sacrificing quality or attention to detail.
• Acted as a liaison between clients and internal teams during project execution phases guaranteeing clear communication lines were open throughout entire project lifecycles.
• Initiated cross-functional team collaborations to address complex customer challenges efficiently while fostering a collaborative working culture within the organization.
• Reduced employee turnover by creating a positive work environment with clear communication channels, regular feedback sessions, and opportunities for professional development.
• Improved customer satisfaction by implementing efficient service management strategies and streamlining processes.
• Implemented training programs to enhance staff skills, leading to improved service quality and higher customer retention rates.

supervised installation of air conveyor in more than 20 countries as well as commission the system working with local suppliers

• Improved installation efficiency by developing and implementing streamlined processes for the team.
• Provided detailed progress reports to management regularly, keeping them informed of any challenges or changes in scope throughout the project lifecycle.
• Enhanced customer satisfaction with timely and accurate installations, ensuring high-quality workmanship.
• Managed a team of technicians, providing guidance, support, and ongoing training to ensure their success.
• Reduced installation errors by conducting thorough site assessments prior to beginning projects.
• Maintained strong relationships with vendors and suppliers, negotiating favorable terms for equipment purchases.