Gillian Emsick
Omaha,NE
Summary
I am a people person, through and through. I’ve had the opportunity to be in multiple positions allowing me to interact with the public on a daily basis. I will always strive to add a personal touch in everything I do. I admire connection within humanity and will never take a moment for granted. Willing to relocate: Anywhere
Overview
13
13
years of professional experience
1
1
Certification
Work History
Store Manager
Beauty First - Nebraska
Omaha, NE
02.2025 - Current
- Lead a team on customer service and recommending products best suited for customers
- Helped prepare and open a brand new location
- Consistently work with purchase orders and communication with suppliers for deliveries
- Create an atmosphere for welcomeness while giving honest recommendations for individual hair type.
Cosmetologist
Atelier Salon
Omaha, NE
04.2024 - Current
- An independent stylist, renting a chair at Atelier salon. I am building clientele for services including cuts, color, and event styling.
Customer Assistant
La Casa Pizzaria
Omaha, NE
08.2012 - Current
- Customer assistant: answering phone calls, seating patrons, handling take out, etc.
- Server: serving the customer to all needs necessary. Also, catering to parties up to 50 people. Including bar service, food service, and any extra help.
- Food Truck: taking and placing orders. Preparing and giving out orders when expected to all patrons.
Client Service Representative
Mutual of Omaha
Omaha, NE
03.2021 - 07.2021
- Handled emails and phone calls from brokers, policy holders, and members regarding their insurance coverage.
- Obtained extensive knowledge on insurance policies.
- Able to read through contracts and deliver information in broken down terminology for better understanding.
- Worked with multiple computer systems at once.
Bartender
Paddy McGown's Pub and Grill
Omaha, NE
06.2020 - 03.2021
- Controlled bartending as well as serving responsibilities as an individual.
- Handled take-out orders within the restaurant
- Served the customers with any and all of their needs.
- Maintained cleanliness within the restaurant while following all Covid-19 protocols.
Banquet Server and Fitness Attendent
MISSION HILLS COUNTRY CLUB
Kansas City, KS
09.2016 - 03.2020
- Organized and set up events within the Country Club serving up to 500 people.
- Served the guests throughout the event, answering all questions and requests.
- Greeted members in Fitness facility, tended to their needs, and provided information regarding upcoming classes.
Education
Trade school - Cosmetology
Capitol Beauty School
12.2023
Bachelor of Business Administration - Business Management
Rockhurst University
Kansas City, MO05.2020
Skills
- Management (1 year)
- Cosmetology (2 years)
- Customer Service (12 years)
- Purchase Ordering
- Team leadership
- Scheduling
- Typing
- Banquet Experience
- Restaurant Experience
- Computer Skills
- Busser
- Bartending
- Microsoft Excel
- Front desk
- Microsoft Office
- Food Service
- Serving Experience
- Host/Hostess
- Cleaning Experience
- Phone etiquette
- Organizational skills
- Microsoft Word
Certification
- Cosmetology License
- March 2024 to December 2024
Timeline
Store Manager
Beauty First - Nebraska
02.2025 - Current
Cosmetologist
Atelier Salon
04.2024 - Current
Client Service Representative
Mutual of Omaha
03.2021 - 07.2021
Bartender
Paddy McGown's Pub and Grill
06.2020 - 03.2021
Banquet Server and Fitness Attendent
MISSION HILLS COUNTRY CLUB
09.2016 - 03.2020
Customer Assistant
La Casa Pizzaria
08.2012 - Current
Bachelor of Business Administration - Business Management
Rockhurst University
Trade school - Cosmetology
Capitol Beauty School
Assessments
- Attention to detail — Proficient
- July 2021
- Identifying differences in materials, following instructions, and detecting details among distracting information
- Full results: Proficient
- Customer service fit — Proficient
- Measures the traits that are important for success for customer service roles
- Customer focus & orientation — Proficient
- Responding to customer situations with sensitivity
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.