Gillian Kienitz
Brea,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Community Relations Representative
Irvine Company Apartment Communities
07.2022 - 06.2023
- Worked to de-escalate tense situations with residents and management to find the best possible resolution.
- Analyzed data to pinpoint areas to improve and partnered with management to implement ideas to improve our statistics.
- Made reservations for our residents who were displaced from their homes due to scheduled and unexpected remediation.
Trainer and Service Advocate
Target
04.2021 - 06.2022
- Onboarded new team members and developed their needed skills within a positive work environment.
- I ensured guests had the best experience as they visited our store, which included responsibilities such as short checkout lines, keeping aisles clear of merchandise, and meeting guests' needs as they arise.
- I also worked in the cash office to process the previous day's proceeds and to prepare the following day's registers.
Quality Control Inspector
Hackett Apartments
11.2019 - 04.2022
- Inspected incoming and outgoing materials for accuracy and quality.
- Communicated with production team members about quality issues.
- Inspected quality of products, taking note of functionality, appearance and other specifications.
- Performed visual inspections and non-destructive tests where appropriate.
- Identified and documented quality discrepancies for management to develop resolutions.
- Utilized quality control software to track and analyze product data.
Education
Bachelor of Arts - Psychology
California State University - Long Beach
Long Beach, CA05.2022
Skills
- Data Analysis and Modeling
- Administration and Operations
- Write Reports
- Project Management
- Customer Service
- Incident Response
- Problem Solving
Timeline
Community Relations Representative
Irvine Company Apartment Communities
07.2022 - 06.2023
Trainer and Service Advocate
Target
04.2021 - 06.2022
Quality Control Inspector
Hackett Apartments
11.2019 - 04.2022
Bachelor of Arts - Psychology
California State University - Long Beach
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