Gillian Pirzl
Fort Myers,FL
Summary
Aspiring professional seeking to leverage skills and knowledge within a respected organization while fostering continuous learning and development
Overview
16
16
years of professional experience
Work History
Enrollment Management Specialist
Area Agency on Aging for SWFL
07.2023 - Current
- Obtaining monthly release of clients eligible for Medicaid Long Term Waiver. Compiling spreadsheet and tracking updates to client’s cases. Working with multiple government agencies (DOEA, ACHA, DCF) to complete the process. Responding to inquiries and providing information, resources, and referrals through our Helpline service. Offering empathetic support, actively listening to callers, and addressing their concerns with care and professionalism. Collaborating with a multidisciplinary team to ensure accurate and up-to-date information is provided to callers. Maintaining detailed records of calls and utilizing our database to ensure seamless service delivery.
Disability Analyst
Virginia Department of Aging and Rehab Services
10.2021 - 07.2023
- Obtain medical and vocational evidence related to a claim filed by a citizen. Analyze, compile, summarize and draw a conclusion from evidence received. Make decision regarding the status of claim for the Commonwealth of Virginia for Supplemental Security Income, Social Security Disability insurance, and Medicaid benefits under the Social Security Act.
Shipfitter
Huntington Ingalls Industries-Newport News Shipbuilding
01.2019 - 09.2021
- Reading, interpreting blueprints to lay out and fabricate metal structural parts of a nuclear submarine. Utilizing tools such as grinder, sander, torch, come-a-longs, welding machines, arcing equipment, measuring tape, square, levels and various other hand tools to complete the tasks assigned.
Patient Care Specialist
Sentara Medical
03.2010 - 01.2019
- Assisted with daily needs of a busy medical practice. Received incoming calls on a multi-line phone, scheduled appointments, completed referrals and authorizations, medication authorizations, maintained medical records, obtained authorization from various insurance agencies for specialty testing, collected copayments for services rendered and assisted patients with completion of legal documentations while maintaining HIPPA regulations.
Education
Associates of Science - undefined
05.2018
- Graduated Magna Cum Laude
- Inducted into Phi Theta Kappa Honor Society while enrolled in classes at Tidewater Community College.
Associates of Arts - Criminal Justice
11.2005
Skills
Team collaboration
Critical analysis
Time management
Meticulous attention
Multitasking efficiency
Reliability
Organizational skills
Clear communication
Flexibility
Decision-making analysis
Analytical evaluation
Written communication
Quality assurance
Data analysis
Critical analysis
HR management
Data analytics
Collaborative skills
effective problem resolution
Organizational skills
Adaptability
Analytical thinking
Timeline
Enrollment Management Specialist - Area Agency on Aging for SWFL
07.2023 - Current
Disability Analyst - Virginia Department of Aging and Rehab Services
10.2021 - 07.2023
Shipfitter - Huntington Ingalls Industries-Newport News Shipbuilding
01.2019 - 09.2021
Patient Care Specialist - Sentara Medical
03.2010 - 01.2019
Tidewater Community College - Associates of Science,
Keiser College - Associates of Arts, Criminal Justice