Gregory Kenon Jr
Norcross,GA
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
2
2
years of professional experience
Work History
Enrollment Management Specialist
South Carolina State University
Orangeburg, SC
10.2023 - 05.2024
- Improved retention rates by implementing proactive strategies to identify and resolve potential issues faced by enrolled students.
- Coordinated with financial aid office to assist prospective students in navigating funding opportunities available for their education.
- Streamlined application processes for increased efficiency and improved prospective student experience.
- Facilitated communication between incoming students and academic departments during registration periods to ensure seamless course selection processes.
Party Host/Customer Service Representative
NitroZone
Norcross, GA
09.2022 - 12.2022
- Enhanced guest experience by providing exceptional customer service and creating a fun atmosphere for events.
- Supervised children's activities, maintaining happiness, safety and well-being.
- Handled any unexpected issues or emergencies calmly and professionally, maintaining a positive atmosphere during events.
- Maintained cleanliness standards throughout events to provide an inviting environment for guests while adhering to health codes.
- Resolved conflict to maintain fun, positive and safe event environments.
- Educated guests on rules and policies to deliver safe, enjoyable experiences.
Education
High School Diploma -
Norcross High School
Norcross, GA05.2023
No Degree - Business Communications
South Carolina State University
Orangeburg, SC05.2027
Skills
- Enrollment forecasting
- Admissions Expertise
- Recruitment Strategies
- Academic advising
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
Timeline
Enrollment Management Specialist
South Carolina State University
10.2023 - 05.2024
Party Host/Customer Service Representative
NitroZone
09.2022 - 12.2022
High School Diploma -
Norcross High School
No Degree - Business Communications
South Carolina State University