Gina Alba Cervantes
Chicago,IL
Summary
Dynamic and trilingual professional with a proven track record at Scooby Doo Pasteles, adept at managing high-volume environments with grace. Excelled in enhancing customer experiences through exceptional service and hospitality. Skilled in customer service and multitasking, fostering team collaboration, and greeting guests with warmth. Demonstrates a strong ability to thrive in fast-paced settings.
Overview
3
3
years of professional experience
1
1
Certificate
Work History
Waitress
Scooby Doo Pasteles, El Patron Mexican Cantina
01.2022 - 08.2024
Handled cash transactions
Managed bustling restaurants
Worked in high speed, stressful environments
improved customer experiences with professionality and hospitality
Education
High School Diploma -
Schuyler Central High School
Schuyler, NE05-2024
Bachelor of Science - Human Communication Sciences
Northwestern University
Evanston, IL 09.2024 - Current
Bachelor of Science - Music Education
Northwestern University
Evanston, IL 09.2024 - Current
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Trilingual- Spanish, Portuguese
Languages
Spanish
Native or Bilingual
Portuguese
Professional Working
Swahili
Limited Working
Ukrainian
Limited Working
Quote
I can’t understand why people are frightened of new ideas. I’m frightened of the old ones.
John Cage
Certification
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- ServSafe Food Handler Certification - National Restaurant Association.
- Allergen Awareness Training Certificate - AllerTrain by MenuTrinfo.
- Google IT Support Professional Certificate
Timeline
Bachelor of Science - Human Communication Sciences
Northwestern University
09.2024 - Current
Bachelor of Science - Music Education
Northwestern University
09.2024 - Current
Waitress
Scooby Doo Pasteles, El Patron Mexican Cantina
01.2022 - 08.2024
- Food Handler Certificate (FHC) - American National Standards Institute (ANSI).
- ServSafe Food Handler Certification - National Restaurant Association.
- Allergen Awareness Training Certificate - AllerTrain by MenuTrinfo.
- Google IT Support Professional Certificate
High School Diploma -
Schuyler Central High School
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