GINA ARIAS
The Bronx,NY
Summary
Personable and bilingual (English/Spanish) Baruch College student pursuing a BBA in Accountancy with a minor in Operations Management. Experienced in front desk operations, guest services, and fast-paced customer interactions. Known for creating welcoming experiences, boosting sales through product recommendations, and staying organized under pressure. Reliable, detail-oriented, and passionate about delivering top-tier service.
Overview
2
2
years of professional experience
Work History
Sales Associate
Foot Locker
Bronx, NY
09.2024 - Current
- Greet and assist customers, offering tailored service to enhance satisfaction
- Handle transactions using POS systems with speed and accuracy
- Maintain clean, organized sales environment and ensure merchandise is well-stocked
- Address customer questions and concerns with professionalism and care
Cashier
Farm Country
Brooklyn, NY
07.2024 - 08.2024
- Provided efficient, friendly service in a fast-paced environment
- Processed various forms of payment and balanced the cash register
- Helped customers locate items and answered product-related inquiries
Hospitality Intern
Earn & Learn Program
Brooklyn, NY
12.2023 - 05.2024
- Company Overview: Learn & Earn Program
- Gained real-world skills in hospitality, financial literacy, and customer service
- Attended workshops focused on professionalism, budgeting, and workplace readiness
- Developed strong communication and presentation skills
- Learn & Earn Program
Skills
- Front Desk & Guest Services
- Hospitality & Customer Care
- Cash Handling & POS Systems
- Booking & Appointment Coordination
- Professional Communication
- Conflict Resolution
- Time Management & Multitasking
- Goal Setting
- Experience in Kitchen Operations and Event Planning
- Phone Call Service
- Scheduling Coordination
Timeline
Sales Associate
Foot Locker
09.2024 - Current
Cashier
Farm Country
07.2024 - 08.2024
Hospitality Intern
Earn & Learn Program
12.2023 - 05.2024