Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Gina Basile

Trenton,NJ

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure a new position with NJM Insurance Group. Ready to help team achieve company goals. Highly effective juggler of multiple competing responsibilities simultaneously. Proven history of exceptional time management and customer service.

Overview

11
11
years of professional experience
1
1
Certification

Work History

FNOL Insurance Claims Representative

New Jersey Manufacturers Insurance
08.2023 - Current
  • Managed a high volume of insurance claims, ensuring accurate documentation and prompt processing
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Enhanced customer retention through personalized service and attention to individual needs.
  • Maximized policyholder satisfaction by efficiently handling claims and providing timely resolutions.
  • Maintained high standards of customer service by building relationships with clients.

Letter Carrier / Union Shop Steward

United States Postal Service, USPS
12.2018 - 02.2024
  • Managed time effectively to complete all scheduled deliveries within expected time frames, ensuring consistent service levels for customers.
  • Enhanced customer satisfaction through timely delivery of parcels, letters, and packages to residential and commercial addresses on foot
  • Improved mail delivery efficiency by accurately sorting and organizing mail according to designated routes.
  • Collected mail from letter boxes on specific route both on foot and by vehicle.
  • Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.

Emergency Dept Tech

Penn Medicine Princeton Health
04.2023 - 07.2023
  • Assisted with resuscitation, CPR, and emergency airway procedures.
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring, and non-invasive blood pressure monitoring systems.
  • Collected specimens to perform urine dips, urine pregnancy tests, blood glucose sugar finger sticks, and obtained blood using butterfly needles vie venipuncture
  • Performed and used 12 lead EKG machines for physicians to diagnose many cardiac related issues

Manager/PA

Amazon
08.2014 - 02.2016
  • Recruit, hire, train staff in staffing decisions
  • Accomplished multiple tasks within established time frames
  • Improved operational planning and business frameworks to enhance recourse utilization and reduce waste
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs

Pharmacy Technician

CVS Healthcare
01.2013 - 08.2014
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.

Education

No Degree - Biology

Mercer County Community College
Trenton, NJ

Skills

  • Client needs analysis
  • Goal-oriented mindset
  • Data Entry
  • Auto insurance
  • Resilience Under Pressure

Certification

  • Certified in Basic Life Support CPR and and AED - Effective until 05/2025 - American Heart Association - Certification # 235416955126

Timeline

FNOL Insurance Claims Representative

New Jersey Manufacturers Insurance
08.2023 - Current

Emergency Dept Tech

Penn Medicine Princeton Health
04.2023 - 07.2023

Letter Carrier / Union Shop Steward

United States Postal Service, USPS
12.2018 - 02.2024

Manager/PA

Amazon
08.2014 - 02.2016

Pharmacy Technician

CVS Healthcare
01.2013 - 08.2014

No Degree - Biology

Mercer County Community College

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Gina Basile