Summary
Overview
Work History
Education
Skills
Additional Information
Languages
Timeline
SalesAssociate

Gina Carr

Lawrenceville,GA

Summary

Skilled pharmacy professional focusing on patient care and customer support. Known for strong collaboration within healthcare teams and adaptability to meet changing needs. Expertise lies in customer care, prescription processing, and maintaining compliance with safety standards. Reliable, and focused on delivering high-quality patient care.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance with dedication and enthusiasm!

Overview

29
29
years of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
06.2021 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.

Adult Care Provider

Self-employeed
01.2020 - Current
  • Collaborated with healthcare professionals to develop comprehensive care plans for optimal patient outcomes.
  • Proactively addressed potential issues by regularly monitoring patients'' physical and emotional states, adjusting care plans as needed to ensure optimal wellbeing.
  • Managed challenging behaviors calmly using de-escalation techniques that prioritize patient safety while fostering trust-building relationships.
  • Adapted care strategies to accommodate changing health conditions or preferences, remaining flexible while maintaining a consistent level of quality care.

Shift Manager

CVS Pharmacy
06.2014 - Current
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Trained and mentored new employees to maximize team performance.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.

Sales Associate

CVS Pharmacy
06.2014 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Childcare Provider

Self Employed
05.1996 - 07.2006
  • Developed strong relationships with families, providing regular updates on child progress and establishing trust.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Developed age-appropriate activities and crafts to engage children.
  • Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.

Education

Education

Clayton State University
Morrow, GA

ACE Christian School
Jonesboro, GA

Skills

    Customer and patient satisfaction

    Team collaboration

    Patient care focuses

    Compassion care

    Companion care

    Positive communication skills

Additional Information

References/Volunteer Services/ Certificates

I enjoy volunteering with my local Church. I assist in Children's Church, and teach toddlers 4-6 hours monthly. I enjoy being a positive leader while helping others in my community!

Jesus Godinez ( Supervisor) 404-645-5605

Mona Abassi (Friend) 678-677-7736

America Jimenez (Colleague) 347-247-0835

Shelley Coon (Pastors wife/Sunday School director) 770-354-1731

Georgia Department of Community Health

License # PHTC063746

issued: 12/13/2021 Expires: 06/30/2027

Languages

English
Full Professional
Spanish
Elementary

Timeline

Pharmacy Technician

CVS Pharmacy
06.2021 - Current

Adult Care Provider

Self-employeed
01.2020 - Current

Shift Manager

CVS Pharmacy
06.2014 - Current

Sales Associate

CVS Pharmacy
06.2014 - Current

Childcare Provider

Self Employed
05.1996 - 07.2006

Education

Clayton State University

ACE Christian School
Gina Carr