Dynamic healthcare leader with 28 years of extensive experience in nursing and healthcare administration, dedicated to improving patient outcomes and elevating staff engagement. Proven success in implementing evidence-based practices and leading interdisciplinary teams to effectively meet strategic objectives. Committed to aligning nursing initiatives with organizational goals while fostering a culture of safety and continuous improvement. Passionate about leveraging innovative solutions to enhance care quality and operational efficiency within diverse healthcare settings.
Work History
Interim Chief Nursing Officer
3 Years 2 Months
Prime Healthcare | 06.2023 - Current
Provide executive leadership and strategic oversight for nursing operations across a 101-bed community hospital, ensuring alignment with organizational goals, patient care standards, and regulatory requirements.
Direct nursing workforce strategy includes staffing, productivity, recruitment, retention, succession planning, and leadership development to support safe and efficient patient care.
Collaborate with the CEO, executive leadership team, physicians, and department leaders to establish organizational hospital-wide strategic initiatives.
Provide oversight of nursing quality, patient safety, clinical outcomes, and performance improvement initiatives, using data to identify opportunities and guide corrective actions.
Manage nursing financial performance through budget oversight, labor management, productivity monitoring, resource allocation, and evaluation of operational expenditure.
Promote a culture of accountability, employee engagement, professional practice, and interdisciplinary collaboration across nursing and clinical departments.
Ensure nursing services maintain compliance with regulatory, accreditation, and organizational standards while supporting readiness for surveys and audits.
Lead organizational change and operational improvement initiatives designed to strengthen patient outcomes, workforce performance, efficiency, and patient experience.
Executive Director of Nursing
3 Years 8 Months
St Francis Medical Center, Prime Healthcare | 12.2022 - Current
Facilitated seamless operations across multiple departments, including 93-bed medical surgical units, 72-bed telemetry/stroke units, dialysis, wound care, rehabilitation services, nursing administration, house supervisors, staffing coordinators, nursing float pool, virtual sitters, education, employee health, workers’ compensation, community outreach, and stroke program.
Directed operational strategy to enhance patient care services and streamline healthcare delivery processes.
Implemented initiatives that improved staff engagement and retention, fostering a positive workplace culture.
Collaborated with the executive team to develop long-term strategic plans aligned with the organizational mission and goals.
Supervised allocation of budget and management of resources, guaranteeing alignment with established healthcare standards and regulations.
Led interdisciplinary teams in quality improvement projects, enhancing patient safety and satisfaction outcomes.
Developed and implemented effective recruitment and retention strategies aimed at reducing turnover and vacancy rates hospital-wide.
Spearheaded design and launch of virtual sitter program, enhancing in-house team efficiency and reducing bedside sitter utilization by 30% and minimizing falls.
Director of ICU/CCU
2 Years 4 Months
PIH Health Downey | 08.2020 - 12.2022
Supervised 18 bed units, ensuring effective team leadership and delivering constructive feedback to support staff development and operational excellence.
Enhanced infection control measures by enforcing bedside handoff protocols and daily audits for CHG baths during night shifts, contributing to a sustained zero CLABSI rate hospital-wide for over 525 days.
Achieved improved compliance in titration practices for sedation and cardiac IV medication based on 2020 CIHQ survey findings. Identified and addressed noncompliance with titration practices to align with RASS goals and ensure accurate RASS documentation during each titration. Elevated compliance standing in FY21 from 77% to 83%, reflecting substantial improvements in practice adherence.
Ensured adherence to sedation and cardiac titration standards, resulting in compliance rates between 97% and 100%.
Redesigned IABP care protocols to empower registered nurses in delivering independent patient management.
Achieved substantial reduction in employee infection rates through the establishment of robust COVID-19 safety measures during pandemic peaks. Expanded ICU capacity by efficiently managing an additional 36 beds, resulting in full utilization of 54 beds while maintaining optimal nurse-to-patient ratios. Delivered effective patient care in the ICU by ensuring adequate staffing levels and resources.
Developed and executed virtual sitter initiative in critical care unit, aimed at improving patient safety and minimizing in-person sitter requirements
Director of Critical Care, MCCN Program, Respiratory and Pulmonary Function
2 Years 8 Months
St Francis Medical Center, Verity Health | 12.2017 - 08.2020
Provided oversight for 211 direct reports. Directed continuous management of a 36-bed high acuity medical surgical and trauma intensive care unit to ensure optimal patient care and staff performance. Directed operations of mobile critical care nurse (MCCN) team, managing six direct reports to enhance team performance and patient outcomes. Managed respiratory and pulmonary function department to ensure optimal performance and staff development for 81 direct reports.
Collaborated with patients and families to establish a patient- and family-centered care model, co-leading the ICU Compassionate Listener Program.
Developed new specialty clinical pathway from Telemetry and Med/Surg, and Specialty New Graduate RN Program for ICU. Over three (3) years, maintained 33% retention.
Developed and enforced COVID-19 safety measures that protected all employees, maintaining a 0% infection rate during the pandemic peaks. Managed additional 10 beds for a full capacity of 46 and maintained optimal nurse to patient ratios in the ICU, ensuring effective patient care.
Analyzed data and executed action plans that led to a significant decline in HAPI occurrences from 45 in 2018 to 13 in 2020.
Decreased annual meal penalties within the department since onboarding – 2017 greater than 100 incidents to 10 for 2020.
Drove professional growth through certification attainment, significantly increasing CCRN standing from 31% in 2016 to 68% in 2019.
Led infection prevention efforts that successfully reduced CAUTI, MRSA, and CLABSI rates to zero in both 2018 and 2019. Drove participation of 85% of staff in unit-based teams and clinical ladder programs, leading to significant improvements in care quality and reductions in CAUTI, CLABSI, C. diff, unplanned extubations, and HAPI occurrences.
Reduced staff turnover by fostering a supportive work environment and providing ongoing professional development opportunities. Decreased annual turnover rate from 29.5% in 2017 to 4.2% in 2020.
Manager– Critical Care/MCCN
11 Months
St Francis Medical Center, Verity Health | 01.2017 - 12.2017
Improved operational efficiency in 36-bed ICU by managing diverse team of 130 healthcare professionals.
Streamlined administrative duties for director, focusing on Executed administrative tasks for director to enhance workflow efficiency.
Implemented process improvements resulting in streamlined workflows and reduced operational costs. Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Boosted customer satisfaction by promptly resolving disputes, maintaining open communication, and ensuring high-quality service delivery.
Enhanced team performance by monitoring daily activities and mentoring team members.
Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
Clinical Supervisor Telemetry
8 Months
St Francis Medical Center, Verity Health | 05.2016 - 01.2017
Supported management of 36-bed telemetry unit to ensure optimal patient care and staff performance.
Collaborated with telemetry leadership to design and implement initiatives aimed at improving operational efficiency of units.
Designed “Gina’s Gems” onboarding program to facilitate positive integration for new hires and graduates.
Supervised daily operations of clinical staff, ensuring adherence to best practices and compliance standards.
Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.
Improved patient outcomes by implementing evidence-based treatment plans and clinical interventions.
Clinical RN Manager, Women’s Center
2 Years
St Jude Heritage Medical Group | 07.2014 - 07.2016
Directed management of five medical office sites, ensuring efficient operations and high-quality patient care across Diamond Bar, Yorba Linda, Fullerton, St. Jude, and Harbor.
Led clinical teams across multiple job classifications, including RNs, US technicians, medical assistants, medical receptionists, nurse practitioners, and LVNs, to enhance service delivery. Managed staff in various clinical roles, ensuring alignment with organizational goals and standards. Oversaw a diverse clinical workforce, fostering collaboration among RNs, medical assistants, and other healthcare professionals to improve patient care.
Responsible for recruitment, onboarding, and orientation of new clinical staff.
Developed and managed RN triage operations at women's center to enhance response efficiency for OB/GYN calls.
Department Administrator, Addiction Medicine
11 Months
Kaiser Permanente, SCPMG | 08.2013 - 07.2014
Oversaw and coordinated nursing services and outpatient care to achieve cost efficiency and meet clinical quality benchmarks.
Implemented and refined departmental workflows and procedures, focusing on continuous improvement in patient care delivery.
Coordinated efforts with physicians and health care providers to sustain and elevate patient care standards, focusing on quality service delivery and member satisfaction.
Managed human resource, labor relations, employee safety, and risk management issues for union-represented and non-represented staff.
Oversaw implementation of clinical strategies focused on smoking cessation and promoting healthy lifestyles.
Secured multiple awards and recognitions through effective project management and teamwork. Achieved notable accolades by fostering a culture of excellence and collaboration. Drove award-winning outcomes by optimizing project execution and team dynamics.
RN Clinical Educator
1 Year 9 Months
Kaiser Permanente, SCPMG | 11.2011 - 08.2013
Collaborated with department administrators and staff to design, deliver, and evaluate education strategies and special projects aligned with departmental goals.
Executed corporate changes in clinical practice and professional education and provided necessary training, education, and development to improve organizational performance.
Executed corporate changes in clinical practice and professional education and provided necessary training, education, and development to improve organizational performance.
Collaborated with department administrative team to determine educational needs of the department and worked with individual staff on department specific competency issues.
Developed tools for assigned departments, including New Employee Orientation Manuals and Reference Procedure Manuals for new and current staff.
Facilitate various developmental classes for ambulatory staff, including but not limited to: BLS, Emotional Intelligence, RN Validator, Point of Care Testing, Blood Pressure, and Stroke.
Adjunct Nursing Clinical Instructor
3 Years 4 Months
Los Angeles Harbor Community College | 02.2010 - 06.2013
Provided comprehensive education and mentorship in patient care practices, enhancing students' understanding of nursing fundamentals.
Facilitated hands-on training for pre-licensure student nurses, showcasing effective patient care practices in clinical units.
Contributed to curriculum planning, teaching schedule, and development of course outlines and syllabi to enhance nursing education.
Delivered comprehensive instruction in nursing theory and clinical practice to diverse student cohorts.
Developed engaging curricula aligned with educational standards and industry needs.
Mentored nursing students, fostering critical thinking and clinical decision-making skills.
Full Time Charge Nurse
6 Years 4 Months
Providence Little Company of Mary Medical Center | 07.2005 - 11.2011
Managed a 31-bed unit, leading a diverse team of 82 employees to maintain high standards of service.
Managed staffing matrix and flexed personnel to adjust for census fluctuations, maintaining productivity and optimal patient care.
Assisted in developing new organizational systems focusing on CORE measures and customer service increasing efficiency and communication across departments and amongst staff members.
Developed nursing orientation manual, Gina’s Gems, for new and current staff
Supervised nursing staff to ensure adherence to protocols and high-quality patient care.
Coordinated patient admissions, discharges, and transfers for smooth operational flow.
Staff RN & Relief Charge Nurse
8 Years 5 Months
Torrance Memorial Medical Center | 02.1997 - 07.2005
Managed patient monitoring to ensure safety and prevent complications for those recently released from intensive care.
Facilitated effective patient care and staff supervision as relief charge nurse in a dual telemetry unit, ensuring optimal operations across 41 and 29 beds.
Managed a 4:1 patient care ratio while delivering specialized post-operative support for patients with open heart surgery and complex cardiac challenges.
Achieved notable patient outcomes through effective monitoring in direct observation unit. Delivered high-quality care for patients with arterial lines to enhance recovery. Facilitated successful recovery for patients after endarterectomies, gastric bypasses, and coronary interventions.
Administered patient care services to maintain safety and comfort during critical situations.
Coordinated efforts with diverse teams to develop and implement personalized care strategies for optimal patient outcomes.
Education
Master of Business Administration - Health Care Administration
Western Governors’ University | 08-2026
Expected Graduation Date - August 2026
Master’s Degree in Nursing - Education
University of Phoenix | Phoenix | 06-2011
Graduated with Honors
Bachelor of Science in Nursing - Nursing
University of Phoenix | Phoenix | 03-2009
Graduated with Honors
Associate Degree in Nursing - Nursing
Mt St Mary’s College | Los Angeles | 02-1997
Honor Roll Recipient 1996 & 1997
Skills
Patient safety enhancement
Clinical expertise
Care quality assessments
Strategic planning
Quality improvement
Nursing team leadership
Problem-solving abilities
Multitasking Abilities
Regulatory compliance
Recruitment and staffing
Teamwork and collaboration
Operational efficiency
Affiliations
American Organization for Nursing Leadership -Present
American Nursing Association – Present
Certification
California RN License- #532502
Public Health RN Certification- #80992
BLS Health Care Provider Certification
ACLS Health Care Provider Certification
Timeline
Interim Chief Nursing Officer
Prime Healthcare
06.2023 - CurrentRead More
Executive Director of Nursing
St Francis Medical Center, Prime Healthcare
12.2022 - CurrentRead More
Director of ICU/CCU
PIH Health Downey
08.2020 - 12.2022Read More
Director of Critical Care, MCCN Program, Respiratory and Pulmonary Function
St Francis Medical Center, Verity Health
12.2017 - 08.2020Read More
Manager– Critical Care/MCCN
St Francis Medical Center, Verity Health
01.2017 - 12.2017Read More
Clinical Supervisor Telemetry
St Francis Medical Center, Verity Health
05.2016 - 01.2017Read More
Clinical RN Manager, Women’s Center
St Jude Heritage Medical Group
07.2014 - 07.2016Read More
Department Administrator, Addiction Medicine
Kaiser Permanente, SCPMG
08.2013 - 07.2014Read More
RN Clinical Educator
Kaiser Permanente, SCPMG
11.2011 - 08.2013Read More
Adjunct Nursing Clinical Instructor
Los Angeles Harbor Community College
02.2010 - 06.2013Read More
Full Time Charge Nurse
Providence Little Company of Mary Medical Center
07.2005 - 11.2011Read More
Staff RN & Relief Charge Nurse
Torrance Memorial Medical Center
02.1997 - 07.2005Read More
University of Phoenix
Master’s Degree in Nursing from Education
Read More
University of Phoenix
Bachelor of Science in Nursing from Nursing
Read More
Mt St Mary’s College
Associate Degree in Nursing from Nursing
Read More
Western Governors’ University
Master of Business Administration from Health Care Administration
Read More
PROFESSIONAL PRESENTATIONS
Compassionate Listener podium presentation for PFAC
Poster Presentation at SFMC Annual Research Symposium
Awards and Recognitions
GWTG Stroke Recognition Award – Gold 2025, GWTG Stroke Recognition Award – Silver 2022, One Legacy Bronze Award, GWTG Stroke Recognition Award – Silver 2019, HCAHPS Unit (ICU) Winner -May, June, & July of 2019 and May 2020, HCAHPS Unit (ICU) Winner – Three Consecutive Months (December, January & February) 2018, One Legacy Bronze Award, Award Recipient for meeting Smoking Cessation goals >95% compliance for 2014, Departmental Award Recipient for Innovation in Patient Safety 2014., Nurse Excellence Award- Leadership 2009, Nurse Excellence Award- Medical Surgical Nursing 2008, Good Catch Award 2008
PROFESSIONAL PRESENTATIONS
Compassionate Listener podium presentation for PFAC
Poster Presentation at SFMC Annual Research Symposium
Chief Nursing Officer/Director of Nursing at Tiffany Springs Rehabilitation CenterChief Nursing Officer/Director of Nursing at Tiffany Springs Rehabilitation Center