Gina Duchatelier

• Future Encounter Conversion- Led migration of appointment data from multiple legacy EMR systems into Epic, achieving a 95% import success rate.

• Oversaw HL7 file creation and cross‑mapping of visit types, departments, and providers; developed & maintained auto‑books to ensure seamless imports at go‑live.

• Conducted monthly dry‑run test cycles with legacy EMR teams to proactively identify and resolve scheduling errors.

• Designed, built, and tested scheduling workflows across Oncology, Gastroenterology, Endocrinology, Dermatology, and Radiation Oncology.

• · Configured, tested, and maintained decision trees, visit types, subgroups, scheduling pools, questionnaires, session templates, and all aspects of scheduling build to optimize workflow.

• Partnered with the Beacon and Bridges teams to develop the scheduling infrastructure for Radiation Oncology and facilitate the integration of Aria future appointments into Epic.

• Served as Data Courier, managing migration of build components for Cadence, Prelude, and Referrals/Authorizations.

• Provide daily end‑user support, resolving scheduling and registration issues promptly.

• Partnered with Project Access Business Analyst on discovery, design, testing, and build deliverables for Soarian Financials Implementation.
• Created crosswalks and mapping documents to ensure accurate data conversion from legacy EMR's into Soarian Financials.
• Designed proof‑of‑concept workflows, executed testing scenarios, and documented evidence to validate system functionality.
• Collaborated with TOS, RM, and Integrations teams to ensure workflows were fully tested and operational.
• Validated Cerner upgrades, enhancements, and fixes applied to Soarian Financials and Soarian Scheduling.
• Developed training materials, supported training initiatives, and provided technical support to end users.

• Analyzed system requirements and documented functional specifications for healthcare applications.
• Collaborated with cross-functional teams to streamline software integration processes.
• Trained new hires on company-specific software tools, ensuring seamless integration into the team''s workflow.

• Served as SME for Soarian Financials implementation, guiding discovery, design, testing, and build deliverables.
• Created, analyzed, and scheduled recurring reports for Revenue Cycle Leadership.Developed dashboards and maintained SQL Queries, Crystal Reports, and Business Objects.
• Produced and validated HFMA Map Keys and POS collection reports, tracking registration, scheduling, insurance verification, and collections performance.
• Create and maintain provider and department blocks for Ancillary Departments in both ORSOS One Call and Soarian Scheduling applications
• Built and maintained databases in ORSOS One Call and configured departmental block schedules in ORSOS and Soarian Scheduling.
• Served as Project Manager for Vecna Portal and self‑kiosk check‑in initiatives; acted as point person for Clear Quote implementation.
• Supervised, trained, and delegated tasks to a team of three FTEs, managing day‑to‑day operations of the Systems Specialist team.