Ify Ugboaja
Owings Mills,MD
Summary
Dynamic EMR Analyst with a comprehensive understanding of healthcare workflows and systems. Proficient in Epic/Cerner applications, specializing in CPOE/ORDERS, Ambulatory, Cadence/Prelude, MyChart, Care Everywhere, ClinDoc, Optime. Leveraging five years of hands-on experience to optimize healthcare operations and improve patient care.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Epic Analyst: Cadence/Prelude/MyChart
Tulsa Bone & Joint
01.2024 - 05.2024
- Analyzed post-go-live problems, recommending adjustments for optimal system performance and user experience
- Provides solutions to complex problems with the necessary priorities
- Execute system test plans
- Part of implementation and optimization of Epic registration process (Cadence/Prelude) to enhance efficiency and streamline workflows
- Collaborated with cross-functional teams to gather requirements, design solutions, and deliver tailored Epic configurations
- Provided end-user training and support to ensure smooth adoption of Epic applications and maximize user proficiency
- Conducted regular system audits, troubleshooting issues, and implementing solutions to maintain data integrity and system performance
- Contributed to the development of best practices and standard operating procedures for Epic usage within the organization.
Epic Orders/Secure Chart Application Analyst
Montefiore Health
01.2023 - 12.2023
- Played a key role in the upgrade and maintenance of Epic systems, ensuring compliance with regulatory requirements and industry standards
- Participated in system testing, validation, and documentation to guarantee the reliability and accuracy of Epic functionalities
- Assisted in the development and execution of system integration projects to enable seamless data exchange between Epic and other healthcare systems
- Collaborated with clinical stakeholders to analyze workflow issues and implement customized Epic solutions to address specific needs
- Provided on-call support and troubleshooting assistance to resolve system-related issues and minimize disruptions to clinical operations.
Epic Analyst Orders
Advent Health Network
03.2022 - 01.2023
- Evaluated current processes and workflows for compatibility with Epic features, suggesting modifications where necessary to enhance overall efficiency
- Analyzed post-go-live data, recommending adjustments for optimal system performance and user experience
- Increased staff proficiency with Epic systems through customized training programs and ongoing support
- Valuable input during design phases of new modules/features within the Contributed Epic system based on firsthand experiences supporting clients' unique use cases
- Troubleshot hardware issues related to accessing the Epic application, enabling users to consistently connect without interruption or delays in service delivery.
EPIC Analyst: Ambulatory/Orders
Baptist Health
11.2021 - 03.2022
- Provided expert guidance and support to healthcare organizations in the implementation, optimization, and maintenance of Epic Ambulatory systems
- Conducted assessments of current Epic workflows and processes, identifying areas for improvement and implementing strategic solutions
- Led training sessions for end-users and administrators to ensure effective utilization of Epic applications and maximize return on investment
- Collaborated with client stakeholders to define project scope, objectives, and deliverables, ensuring alignment with organizational goals
- Delivered comprehensive documentation, including project plans, status reports, and post-implementation reviews, to ensure project success and client satisfaction.
Epic Analyst
VCU HEALTH
05.2021 - 11.2021
- Testing and implementation of several 3rd party application from MEDITECH to Epic
Epic Credentialed Trainer (Virtual)
Thomas Jefferson Hospital
12.2020 - 04.2021
- Participated in meetings with SPTs Training Providers, multi-specialty, assigning EUPA’s and completing class
- Updated tip sheets to Epic 2019 version
- Fixed and updated exercise booklet and updated lesson plans with PT and follow CTS
- Supported SPT as secondary trainer
Cerner Application Analyst
Kern Medical
10.2019 - 11.2020
- Provided highly critical quality analysis and testing of Cerner software applications
- Proactively discover/test/analyze new workflow, for optimization/features independently
Epic Credentialed Trainer
Thomas Jefferson Hospital
05.2019 - 10.2019
- Participated in meetings with SPTs Training Providers, multi-specialty, assigning EUPA’s and completing class
- Updated tip sheets to Epic 2019 version
- Fixed and updated exercise booklet and updated lesson plans with PT and follow CTS
- Supported SPT as secondary trainer
- Brought add on trainers to speed.
Epic Application Analyst
Hawkesbury District Hospital
01.2019 - 05.2019
- Developed system specifications, performed system design across a variety of applications, and executes system test plans
- Build effective relationships with the organizational partners (clinical and operational) in the specification, design and testing activities, and presents ideas clearly and concisely.
Cerner FirstNet Trainer
Marshfield Medical Center
07.2018 - 10.2018
- Implementation and training of Physicians, care providers and their support staff for the implementation and update of Cerner FirstNet based on their user experience of the system
Cerner Powerchart Trainer
Medstar Health
09.2015 - 05.2018
- Implementation and training of Physicians, care providers and their support staff for the implementation and update of Cerner powerchart based on their user experience of the system
Education
Bachelor’s - Law
Abia State University
Masters - Criminal Justice
Coppin State University
Healthcare Informatics - Houston, Tx
UNIVERSITY OF TEXAS Health Science Center
Skills
- Proficient in Microsoft Office: Word, Excel, PowerPoint, Outlook, Java
- Certified Microsoft Professional
- ServiceNow proficient
- Extensive Dragon PowerMic, Haiku, Canto application knowledge
- Cerner Certified
- Certified Project Manager
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal abilities
- Ability to work effectively in cross-functional teams
- Attention to detail and commitment to quality
- Healthcare IT knowledge
- Clinical Workflow Analysis
- HIPAA Compliance Understanding
- Epic certification
- Conflict resolution techniques
- Cross-Functional Communication
- Interdisciplinary Collaboration
Certification
- Epic Orders, Cadence & Ambulatory Certification
- Cerner Power Orders, FirstNet & Powerchart Certification
- Epic Credentialed Trainer
References
Available upon request.
Timeline
Epic Analyst: Cadence/Prelude/MyChart
Tulsa Bone & Joint
01.2024 - 05.2024
Epic Orders/Secure Chart Application Analyst
Montefiore Health
01.2023 - 12.2023
Epic Analyst Orders
Advent Health Network
03.2022 - 01.2023
EPIC Analyst: Ambulatory/Orders
Baptist Health
11.2021 - 03.2022
Epic Analyst
VCU HEALTH
05.2021 - 11.2021
Epic Credentialed Trainer (Virtual)
Thomas Jefferson Hospital
12.2020 - 04.2021
Cerner Application Analyst
Kern Medical
10.2019 - 11.2020
Epic Credentialed Trainer
Thomas Jefferson Hospital
05.2019 - 10.2019
Epic Application Analyst
Hawkesbury District Hospital
01.2019 - 05.2019
Cerner FirstNet Trainer
Marshfield Medical Center
07.2018 - 10.2018
Cerner Powerchart Trainer
Medstar Health
09.2015 - 05.2018
Bachelor’s - Law
Abia State University
Masters - Criminal Justice
Coppin State University
Healthcare Informatics - Houston, Tx
UNIVERSITY OF TEXAS Health Science Center
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