Summary
Work History
Education
Skills
Additional Information
Timeline
Generic

Gina Ficarotta

Berwick,PA

Summary

Assistant Manager at Rite Aid with a proven track record in enhancing customer satisfaction and optimizing store operations. Skilled in money handling and team leadership, I successfully implemented promotional strategies that boosted sales and resolved customer inquiries effectively, fostering a collaborative work environment and ensuring accurate financial reporting.

Work History

Assistant Manager

Rite Aid
  • Assisted in managing daily store operations to ensure optimal efficiency and customer satisfaction.
  • Supported inventory management processes, including stock replenishment and product organization.
  • Trained new employees on store policies, procedures, and customer service standards.
  • Implemented promotional displays to enhance product visibility and drive sales initiatives.
  • Monitored cash handling procedures to maintain accuracy during transactions and minimize discrepancies.
  • Coordinated scheduling of staff shifts to optimize labor resources while maintaining service levels.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Improved customer satisfaction by resolving complaints and inquiries promptly.

Education

High School Diploma -

East Brunswick High School
East Brunswick, NJ
06.1988

Skills

Customer service

Money handling

Team leadership

Decision-making

Additional Information

I am also a licensed cosmetologist for over thirty five years. I love getting to know people and providing excellent services that they want or need.

They always looked beautiful after seeing me!

Timeline

Assistant Manager

Rite Aid

High School Diploma -

East Brunswick High School
Gina Ficarotta