Gina Frahman
Waterford,WI
Summary
Resourceful Accounts Receivable Specialist known for high productivity and efficient task completion. Skilled in invoice management, payment processing, and financial reporting. Excel at communication, problem-solving, and time management to ensure accuracy and customer satisfaction. Committed to maintaining up-to-date accounts and contributing positively to team dynamics with strong interpersonal skills.
Overview
10
10
years of professional experience
Work History
Accounts Receivable Specialist
Ascent Global Logistics
Milwaukee, WI
11.2019 - Current
- Assisted in developing policies and procedures associated with Accounts Receivable activities.
- Processed payments, refunds and adjustments to customer accounts.
- Performed daily cash application functions accurately and efficiently.
- Maintained organized records of all customer accounts receivable activity.
- Monitored unapplied cash balances and identified potential write-offs or bad debt expense accruals.
- Maintained accurate records of all accounts receivable transactions.
- Developed strong working relationships with internal stakeholders such as Sales, Credit and Collections, Treasury, Tax Departments.
Leasing Administrator
Roadrunner Transportation Systems Inc.
Cudahy, WI
04.2019 - 11.2019
- Promoted high level of customer service and assistance by greeting clients, responding to concerns, showing units and quickly resolving issues.
- Prepared lease paperwork and obtained signatures and first payments from new drivers.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Collections Specialist
Roadrunner Transportation Systems Inc.
Cudahy, WI
02.2014 - 04.2019
- Reviewed delinquent accounts and contacted customers via phone, email or mail to negotiate repayment terms and payment arrangements.
- Collaborated closely with other departments throughout the entire collection process.
- Researched customer disputes regarding billing errors or incorrect charges; resolved discrepancies with internal departments as needed.
- Maintained records of collection activities for each account, including contact attempts, payment arrangements and resolution status.
- Developed relationships with debtors to encourage timely payments while providing excellent customer service.
Education
Communications
Milwaukee Area Technical College
Milwaukee, WISkills
- Investigative research
- Billing dispute resolution
- Statement issuing
- Adjustment posting
- Audit Procedures
- Credit and collections
Timeline
Accounts Receivable Specialist
Ascent Global Logistics
11.2019 - Current
Leasing Administrator
Roadrunner Transportation Systems Inc.
04.2019 - 11.2019
Collections Specialist
Roadrunner Transportation Systems Inc.
02.2014 - 04.2019
Communications
Milwaukee Area Technical College
Similar Profiles
KRISTI TAYLORKRISTI TAYLOR
Senior Executive Assistant to the CEO at Ascent Global LogisticsSenior Executive Assistant to the CEO at Ascent Global Logistics
Meghan GrahekMeghan Grahek
Financial Shared Services Director at Ascent Global LogisticsFinancial Shared Services Director at Ascent Global Logistics
Kelly CazaKelly Caza
Team Lead, Air Charter at Ascent Global LogisticsTeam Lead, Air Charter at Ascent Global Logistics