Gina Fry
Checotah,OK
Summary
Full-Time Employment
Responsive and engaging Human Resources Assistant skilled in supporting employees and managers with diverse HR needs. Expert with word processing, database and benefits administration software. Focused on keeping systems updated and facilitating positive employee relations.
Overview
30
30
years of professional experience
Work History
Human Resource Assistant, AVP
Valliance Bank
08.2010 - Current
- Professional representation of the bank both internal and external. Weekly review, notification, and correction of employee time sheets. Record and enter payroll data within the external HRIS payroll system (Paylocity). Prepare and balance payroll spread sheet for accounting. Assist with recruitment/interview of potential new hires through in person interviews, Indeed and LinkedIn. Ensure proper documentation is received for employee changes i.e., name and address changes, direct deposit changes and notify the appropriate vendors. Completion of all employment verifications and verification of salary requests. Review E-Verify document requirements for Oklahoma and Texas new hires. OESC new hire reporting for all new employees. Process and file the EEO1 and Multiple Worksite Reports for all branch locations quarterly. Process background report request for potential new hires. Provide support and assistance on various personnel issues. Keep all personnel files current, scanned, and up to date. Maintain current Affirmative Action Log and Applicant Tracking Log. Track and order all name badges and business cards for new and existing employees. First point of contact for all HR related questions.
- Payroll Clerk | Affirmative Action Officer – 10 Years
- Retail Branch Manager, Bank Officer – 3.5 Years
- Director of Operations Administrative Assistant – 2 Years
Administrative Assistant
FSB Architect Firm
05.2006 - 07.2010
- Administrative Assistant to firm Principles, Architects, and Project Managers. Managed the receptionist area including greeting visitors and staff, managed a multiple phone line system incoming/outgoing, scheduled meetings, planned/scheduled travel arrangements for staff, design/compile monthly newsletter, reconcile monthly credit card statements, other duties as assigned.
Customer Service Supervisor
First Fidelity Bank
05.2000 - 05.2006
- Provided accurate and appropriate information in response to customer inquiries in a timely and accurate manner. Maintained up to date annual performance review records at all times. Practiced relationship building with all call center department associates along with training and development. Performed all coaching and mentoring sessions with team members and provided a high level of product and leadership support to representatives and clients. Properly directed inbound calls in queues to improve call flow. Addressed negative customer feedback or complaints immediately.
- Customer Service Call Center Supervisor – 2 Years
- Account Services Representative – 1 Year
- Commercial Vault Teller – 2 Years
- Customer Service Representative – 1 Year
Lead Teller
Bancfirst
05.1996 - 05.2000
- Supervised frontline teller staff that included training, approving transactions, coordinating job duties, and quarterly audits of teller drawers, branch vault, and all negotiable instruments. Assisted tellers with client issues/questions and daily balancing procedures. Maintained and ordered branch supplies. Maintained and ordered cash vault. Opened new and existing retail consumer and business accounts. Provided a superior level of service to clients with issues or questions concerning their accounts.
- Lead Teller – 1 Year
- Commercial Vault Teller – 1 Year
Education
High School Diploma -
Newcastle High School
Newcastle, OK05-1987
Certificate of Completion - undefined
Mid America Vo Tech
Wayne, OK05-1987
Skills
- Administrative skills
- Office administration
- Payroll processing
- Maintaining files
- Scheduling
- Team player
- Employee relations
- Human resources administration
- Human resources support
- Applicant interviewing
- HR policies
- Personnel records management
- Human resources operations
- Human resources standards
Timeline
Human Resource Assistant, AVP
Valliance Bank
08.2010 - Current
Administrative Assistant
FSB Architect Firm
05.2006 - 07.2010
Customer Service Supervisor
First Fidelity Bank
05.2000 - 05.2006
Lead Teller
Bancfirst
05.1996 - 05.2000
Certificate of Completion - undefined
Mid America Vo Tech
High School Diploma -
Newcastle High School