Gina Garcia
Las Vegas,NV
Summary
Dedicated bartender with extensive experience in large-scale casual dining establishments, consistently delivering exceptional customer service and adhering to the highest standards of food safety. Skilled mixologist with a comprehensive repertoire of drink recipes, ensuring a memorable experience for every guest. Passionate about creating a welcoming atmosphere and fostering positive relationships with patrons while efficiently managing high-volume service demands. Proven ability to thrive in fast-paced environments, contributing to team success and enhancing overall guest satisfaction.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Bartender
Bert's Gaming Bar
Las Vegas, NV
05.2024 - Current
- Managed beverage service, including cocktails and shots, ensuring timely and quality delivery to patrons.
- Ensured cleanliness and organization of bar area by executing daily cleaning tasks.
- Processed gaming ticket transactions for guests, maintaining a seamless and efficient payout experience.
- Managed the daily process of receiving product orders from vendors, ensuring timely and accurate inventory updates.
- Implemented and monitored health code policies to uphold regulatory requirements.
- Engaged with customers warmly to create a welcoming and enjoyable experience.
Guest Service Manager
Travel + Leisure Co. - Club Wyndham
Las Vegas, NV
02.2024 - 05.2024
- Guest service manager for front desk and food and beverage. Oversee agents are checking in guest correctly while giving amazing customer service.
- In charge of restaurant and bar. Ordering product and maintaining food and bar cost levels.
General Manager
Silverton Hotel and Casino
Las Vegas, NV
04.2013 - 02.2024
- Responsibilities
- Hospitality & Culinary Management
- Guest Service Excellence
- Front & Back of the House Operations Payroll, P&L, GL Management
- Team Building / Training / Supervision Profit & Growth Strategies Safety / Sanitation / Quality Controls Strategic Marketing & Sales
- Bilingual (Spanish and English)
- Budgeting & Cost Controls
- Accomplishments
- Silverton Manager of the Quarter Nominee
Restaurant Manager
Luxor hotel and casino
Las Vegas, NV
03.2010 - 03.2013
- Responsibilities
- Hospitality & Culinary Management Guest Service Excellence
- Front & Back of the House Operations Payroll, P&L, GL Management
- Team Building / Training / Supervision Profit & Growth Strategies Safety / Sanitation / Quality Controls Strategic Marketing & Sales
- Bilingual (Spanish and English) Budgeting & Cost Controls
- Accomplishments
- Diversity Graduate
- IPEC Graduate
- Starbucks Manager & Barista Certified
Assistant Manager
Excalibur hotel and casino
Las Vegas, NV
05.2006 - 08.2010
- Responsibilities
- Hospitality & Culinary Management Guest Service Excellence
- Front & Back of the House Operations Payroll, P&L, GL Management
- Team Building / Training / Supervision Profit & Growth Strategies Safety / Sanitation / Quality Controls Strategic Marketing & Sales
- Bilingual (Spanish and English) Budgeting & Cost Controls
- Accomplishments
- Excalibur Manager of the Quarter
- Diversity Graduate
- Starbucks Manager & Barista Certified
Education
High School Diploma -
Loara High School
Anaheim, CAGeneral -
Cypress College
Cypress, CASkills
- POS systems
- Beverage preparation
- Time management
- Spirits experience
- Leadership
- Strategic Planning
- Event setup
- Menu Planning
- Wine knowledge
- Microsoft Word
- Microsoft Excel
- Inventory data entry
- Communication skills
- Cash register
- Restaurant Experience
- Hospitality management
- Multitasking
- Bar cleaning
Certification
- Food Handler Card
- ServSafe Food Manager Certification
- Alcohol Awareness Training Card
- Non-Gaming Card
Languages
Spanish
English
Timeline
Bartender
Bert's Gaming Bar
05.2024 - Current
Guest Service Manager
Travel + Leisure Co. - Club Wyndham
02.2024 - 05.2024
General Manager
Silverton Hotel and Casino
04.2013 - 02.2024
Restaurant Manager
Luxor hotel and casino
03.2010 - 03.2013
Assistant Manager
Excalibur hotel and casino
05.2006 - 08.2010
High School Diploma -
Loara High School
General -
Cypress College
Additional Information
Authorized to work in the US for any employer