Summary
Overview
Work History
Skills
Timeline
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Gina Greene

buffalo,NY

Summary

Diligent professional with excellent multitasking, organizational and time management abilities. Skilled at promoting items and completing customer sales, smoothly suggesting purchases to drive revenue and promoting positive experiences to strengthen customer loyalty. Familiar with merchandise exchange protocols] and adaptable to new processes and procedures.

Overview

8
8
years of professional experience

Work History

Online Personal Shopper

Walmart
Buffalo, NY
01.2021 - Current
  • Recognized by management for providing exceptional customer service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Suggested comparable products to replace out-of-stock items.
  • Completed pickup and shopping orders for customers within local area.
  • Created personalized shopping experiences for each customer.

Sales Associate

Sally Beauty
Olean, NY
03.2019 - 12.2020
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Adhered to company initiatives and achieved established goals.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Worked with fellow sales team members to achieve group targets.
  • Recommended, selected and located merchandise based on customer desires.

Cashier

Payless
Olean, NY
07.2018 - 03.2019
  • Greeted customers and answered any questions they had about the store's products and services.
  • Counted and balanced cashier drawers.
  • Performed other duties as assigned by management.
  • Recognized by management for providing exceptional customer service.
  • Worked effectively in team environments to make the workplace more productive.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.

Cashier

Kohl's
Olean, NY
11.2017 - 07.2018
  • Greeted customers and answered any questions they had about the store's products and services.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Worked closely with front-end staff to assist customers.
  • Built and maintained productive relationships with employees.

Cashier

Auntie Anne's Pretzels
Olean, NY
03.2017 - 07.2018
  • Counted and balanced cashier drawers.
  • Performed other duties as assigned by management.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Skills

  • Customer service expertise
  • E-commerce
  • Patience and empathy
  • Strong interpersonal skills
  • Order coordination
  • Customer service

Timeline

Online Personal Shopper

Walmart
01.2021 - Current

Sales Associate

Sally Beauty
03.2019 - 12.2020

Cashier

Payless
07.2018 - 03.2019

Cashier

Kohl's
11.2017 - 07.2018

Cashier

Auntie Anne's Pretzels
03.2017 - 07.2018

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Gina Greene