Gina Grissom
RIVERSIDE,CA
Summary
Dynamic small business owner with a proven track record at Grissom Enterprises, excelling in customer relations and relationship building. Enhanced customer satisfaction through exceptional service and efficient processes, resulting in a loyal client base. Skilled in financial management and effective communication, driving repeat business and referrals.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Owner
Grissom Enterprises
09.1997 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
Education
Biblical Studies
Riverside Christian Education Center
Riverside, CANo Degree -
Riverside Police Citizen's Academy
Riverside, CA11-2023
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
Accomplishments
I was raised in Riverside and for 29 years my husband and I built our business here. Grissom Enterprises is focused on providing a clean and healthy environment for our clients. We worked hard during Covid to ensure safe work spaces. And we continue to improve by taking courses in Bio Hazard clean up, using EPA disinfecting solutions, improving our technique and investing in good equipment. In 2022 I lost my husband and business partner, but we keep growing and improving. Good cleaning contributes to a healthy community. And all of us should try to build up our community in whatever way we can.
Certification
- Occupational Safety and Health Training (OSHAcademy)
Timeline
Owner
Grissom Enterprises
09.1997 - Current
Biblical Studies
Riverside Christian Education Center
No Degree -
Riverside Police Citizen's Academy
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